Question about Viper Diamond ATI RADEON HD 3870 PCIE GDDR4 Video Card, PCI Express

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Diamond Radeon HD3870, 512MB DDR4

Got this card back in July. Installed on a Gigabyte GA-EP35-DS3R motherboard with a 500W ThermalTake W0100RU power supply. Running Win XP Pro. It will periodically stop responding and then auto-recover, usually within the 1st 5 minutes of running. When it does this, it sends an error report to ATI via e-mail. Originally had the latest Catalyst from ATI installed. In trying to fix this, I thoroughly removed it and loaded Diamond's latest version (a slightly older version of ATI's driver). Still happens occasionally (maybe every 2-3 weeks). Today, the monitor went onto sleep mode as if it stopped receiving a signal. Had to reboot to fix it.

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  • ewx050 Jan 23, 2009

    Thanks a bunch! It's not really a huge problem since it is so infrequent, but it's nice to know at least something about the issue.

  • ewx050 Nov 11, 2009

    Using an older ATI driver (the one from Diamond) and totally disabling all the Catalyst **** helps A LOT! The Catalyst auto-recover code tends to cause what it's designed to help prevent.

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According to ATI this is a known issue. They refer problems to microsoft about this error as they say it is an o/s issue. Microsoft refers you back to ATI saying it is a thermal issue. I have an ATI card as well & have the same problem. Hopefully the next driver will fix this issue when released. Hope this helps.

Posted on Jan 23, 2009

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Posted on Jan 02, 2017

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