Question about Office Equipment & Supplies
My hp deskjet 2480 printer does not recognize brand new colored cartridges i thought its a fake cartridge on the first time but i tried 3 other brand new genuine cartridges but still the problem persist. the printer is working properly before but its not working propoerly now.
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Posted on Jan 02, 2017
SOURCE: Color Cartridge Failure
You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!
Posted on Oct 02, 2007
SOURCE: Remove and check color cartridge
try this. worked for me. when installing the cartridge, put one finger under the cartridge and hold upward pressure as you closed the green plastic cover. problem is the pins on the cartridge and the pins on the printer are not aligning properly by relying on the spring to do it. this will help to align the pins and should make it work.
Posted on Nov 19, 2008
There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.
Posted on Jan 08, 2009
If you look in the 96 (Black) cartridge loading area you might see that the retention spring has poked a hole in the circut board. I am now either trying to replace the ink cartridge holder or purchace a new printer. I have about $70.00 in new ink that I can't use now. The 2610xi worked great until the spring popped out of its holder.
Posted on Mar 22, 2009
Try to get your printer to recognize the new cartridge; go to start -
printer and faxes -right click on printer - preferences (printing
preferences) -settings -load factory settings. Print test page Ctrl+P
Please post if that worked.
Posted on Jul 13, 2009
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