Question about Macromedia RoboHelp X5 Office Pro for .NET for PC

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RH x5 and Vista compatibility

Is there any way to work around the Robohelp x5 and Vista incompatibility? I'm pretty sure my employer won't shell out $500 for the upgrade and I would rather not have to use my old machine just for this one client. Thanks!

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  • carolanivey Jan 24, 2009

    Thanks! I figured that was the case, but thought it wouldn't hurt to ask. :)

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Sorry but there is no workaround. It's like wanting a petrol car to run on diesel.

RoboHelp 6 was the first compatible version and this week RoboHelp 8 was introduced.

________________________________________
Peter Grainge
www.grainge.org
Adobe Community Expert (RoboHelp)

Posted on Jan 24, 2009

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2 Answers

Try to Reinstall Robohelp 5


http://kb2.adobe.com/cps/403/kb403696.html

The above is the link with instructions on the patch files needed to run x5 without activation. This is an Adobe link. This is the lowest version supported and the only way Adobe will support x5. For your information, there is no problem running x5 under Vista, although again, Adobe will not support this. Other than installing the various patches, the main procedure needed is to disable Vista's UAC (User Access Control). Otherwise, the WYISWYG editor will not open properly and you'll get a Component 4 Load error. The only issue besides this under Vista is that x5 doesn't support Office 2007. However there is no problem with creating Windows and Windows HTML help files.

Aug 18, 2009 | Macromedia RoboHelp Office X5

1 Answer

Activation problem


From Macromedia / Adobe.

Due to activation issues with Adobe RoboHelp X5, the following may be completed to turn off activation with RoboHelp X5.
  1. Install RoboHelp X5.
  2. Install Patch X501 and X502 from the following link: http://www.adobe.com/support/robohelp/downloads.html
  3. Download RoboHelp.exe and RoboHTML.exe and replace the installed versions with the downloaded versions. The installed versions are in <Install Directory of X5>/RoboHELP/RoboHelp.exe and <Install Directory of X5>/RoboHTML/RoboHTML.exe respectively.
  4. You now will be able to run Adobe RoboHelp X5 without any activation.

May 08, 2009 | Macromedia RoboHelp Office X5

1 Answer

Robohelp X4


Create a post to technical support on the Adobe web site and mention your problem. I was given a free upgrade to version X5 which there are special instructions and patches for. After installing the patches,X5 can be run without activation. Adobe will not support X4. You can say that you understand that Adobe will give a link so you can download X5. Then find the instructions for the patches on their web site.

Feb 28, 2009 | Macromedia RoboHelp Office X5

2 Answers

Robohelp X5 Browser Output Issues


I had the same problem. Within the same page, some images showed up and some did not. I checked the HTML code and found the [IF vml] statement surrounding the missing images (see below):

<![if !vml]> <img src="Managing_Queues_v2_files/image120.jpg"
alt="" width="61" height="31"
border="0" /> <![endif]>

I deleted tags:<![if !vml]> (surrounding the image tags) <![endif]>
....and the images were fine. I had to do a search and replace to delete all such tags within the document.

I am not a programmer and not sure what else to do, but if anyone finds a faster solution or an option during the import of the word document, please share.

Hope this helps as a quick-fix for now.

Uka Pereira


Feb 17, 2009 | Macromedia RoboHelp X5 Office Pro for .NET...

1 Answer

Required Activation key for the installation ID Number RHO13-723243-938675-801954-599056-939239-021756-986948-357344-92


From Macromedia / Adobe.

Due to activation issues with Adobe RoboHelp X5, the following may be completed to turn off activation with RoboHelp X5.
  1. Install RoboHelp X5.
  2. Install Patch X501 and X502 from the following link: http://www.adobe.com/support/robohelp/downloads.html
  3. Download RoboHelp.exe and RoboHTML.exe and replace the installed versions with the downloaded versions. The installed versions are in <Install Directory of X5>/RoboHELP/RoboHelp.exe and <Install Directory of X5>/RoboHTML/RoboHTML.exe respectively.
  4. You now will be able to run Adobe RoboHelp X5 without any activation.

Jan 19, 2009 | Macromedia RoboHelp Office X5

1 Answer

Cannot start robohelp x5


actually i think u dont have any software for opening the html file download the mozilla or opera and go to icon and right click then open it in opera it will work

Jun 09, 2008 | Macromedia RoboHelp Office X5

1 Answer

RoboHelp HTML -- cannot check out image


By "check out" image, what do you mean? If you mean it does not display, filenames are case sensitive, so make sure the HTML code correctly calls the .gif file with the right case.

Aug 09, 2007 | Macromedia RoboHelp Office X5

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