Question about Brother IntelliFAX 4750 Plain Paper Laser Fax

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Black border down the right side of the page, which blocks info

Faxes we receive are fine. Faxes we send are the problem. When we get the confirmation page, we see the black border running down the right side, the length of the page. The folks who are receiving our faxes let us know that the information on the right side of the page can not be seen. Fortunately, we do have a copier which has the fax ability so we go use that.

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Either you neede a new drum or this is problem in the fuser section. may be baf heater roller. try cleaning the grid on the drum cartridge with a soft bristel pauint brush good luck brother sr tech

Posted on Jan 24, 2009

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Posted on Jan 02, 2017

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My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

.

May 31, 2011 | Brother Office Equipment & Supplies

1 Answer

My intellifax 4100 has a wide solid black bar approx 1 1/2 wide down the entire right hand side of the page of faxes that I send. (faxes that are received by others). The machine works perfectly in every...


Here is a list of possibilities.

1. The scanner glass is very dirty on one side. (the area the paper paasses over.)

2. The laser scanner lens is dirty on one side

3. Look in the bottom of the machine and locate any mirrors and clean with a dry soft cloth.
You will need to remove the drum and toner to do this.

Feb 23, 2011 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.


The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
fax.
The machine does not send anything. Check that the document is loaded face down. Send should show up
in the display after it dials. Check if the machine to which you are sending can receive your fax.

Dec 22, 2010 | HP 1010 Plain Paper Thermal Fax

1 Answer

Black streak down right side of outgoing received fax


clean the scanner, it may have white out or some other obstruction blocking it

Jun 02, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Black pages to all work


Nothing you can do. The SCANNER BLOCK is defective.

Jan 31, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Black mark on right side of paper


The scanner is not working properly, not the printer part of the unit.
The LED array is not lighting causing black scanned prints.
Resolder the contacts in the LED array...probaly a cold solder joint.

Feb 17, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black page when copying and sending faxes.


You most likely have a bad SCANNER BLOCK. Not good!

Dec 23, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

SF-560R. When receiving and sending Faxes


needs a new toner cartridge probably but the fuser rollers may be damaged as well usually if the lines are indented into the paper that means its the fuser roller if they just appear strait down the page then its the toner cartridge

Nov 18, 2008 | Samsung SF-560 Plain Paper Laser Fax

1 Answer

Won't send faxes to 817 area code, all others OK


The recipient may have a DSL phone line, or receiving to a fax server that blocks your area code.

Oct 14, 2008 | HP 640 Inkjet Fax Machine

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