Question about Toshiba E-Studio 3511 Color Copier

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Cant recieve fax on Toshiba estudio 3511

* we have dedicated fax line
* installed fax board on machine
* can send fax
* machine set to AUTO
* machine never "picks up"
* all settings as per manual
* no error codes on LED
* LINE 1 is flashing on control panel

Thanks in advance

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Hello sir; For the fax line only have two single lines working in the cable one is in-coming ,another one is out-going, therefore if you can send fax and can not receive, that's means your phone cable or phone jack on the wall have problem, my sugestion, replace phone cable first, if still have problem check the phone jack on the wall.

Posted on Jan 24, 2009

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