Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Problems with Western Digital My Book 1000 GB Hard drive on Vista

Good day!I bought a WD 1000GB hard drive from the United States of America & wont even see it on my PC running vista home premium after conneting it using USB2.I'm asked to install software & after clicking ok it tells me everything s ready for use but wont still see it.Would be glad if I get a solution to my problem.

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Download a free hard disc eraser program erase the disc space, you do not need wd`s software. then reformat the drive from vista choose ntfs format

Posted on Sep 04, 2009

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Posted on Jan 02, 2017

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Wd 500gb hard drive is not shown any power it was working fine suddenly when i try to connect to my laptop nothing appearing. plz advice


Good day, this video tutorial will help you to recognize your WD 500GB. Just follow instruction and your problem will gonna fix.

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Hi mortonwood12. it could be two things. 1.- you have way too much information on that drive and 2.- either the enclosure or the hard drive is going bad. (Sorry to be this harsh). What I recommend is get another hard drive and backup all your data "pronto"!. Then remove the hard drive from the enclosure (it could be a little tricky) and then trying connecting the hard drive internally. If you still have the same problem, then it's the hard drive. Dont use it anymore. I wont get any better. I hope this helps and please dont forget to rate and provide positive feedback for our free support today. Thank you :D

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Hi, This post might be of some help/idea... http://www.fixya.com/support/t191153-device_recognized The only difference is your model uses Western Digital and not Seagate. Yours can still be recognized but Windows consider it non-formatted. First try a data recovery software and another storage medium where you can copy the files if you're successful in the recovery. Good luck and kind regards.

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Google is your friend... I found the WD website and browsed for the model you said. I found the installation guide and looked it over. You might want to do the same. You can also contact the company via the website to either download the software or order it from them Product page: http://www.wdc.com/en/products/extmatrix.asp Guide: http://www.wdc.com/en/library/dual-option/2079-001072.pdf

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