Question about Kenmore Elite Side By Side Refrigerator - White

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My Kenmore Elite side by side stopped dispensing water and ice. I changed the grill filter, now water is dispensing but no ice. What should i do?

A couple of weeks before water problem i noticed bottom drawer in fridge was freezing.

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  • Expert
  • 249 Answers

What is your model number is then we can get started then

Posted on Jan 18, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SolutionGuy
  • 331 Answers

SOURCE: I have a Kenmore side/side with water dispenser

Hi TJ,

It'll cost around $65.00 to take care of this problem. The problem is the water inlet valve. The part number is 4389177 and can be picked up at your local appliance parts retailer or you can get one online maybe for a better price (just plug the part number into your favorite search engine).

Here's what's happening... The valve I mentioned is actually a "dual coil" unit. One coil supplies the cold water, the other feeds the ice maker. These "coils" are independant of each other, so one coil can fail and the other can keep on truckin', no problem. But what you have is an Ice Maker coil/valve that is weak and it's allowing water to bypass.

Basically the IM valve isn't closing shut completely. Imagine a dripping faucet... that's what it's like except you can't hear the drops, you can only see the results. Imagine drop by drop rising up that tube behind the fridge and into the IM. One drop at a time. These drops of water go into the freezer compartment through the IM fill tube. Now when these little ***** drops slide down the fill tube inside the freezer compartment they flash freeze before they reach the IM. One drop after another... drip drop drip drop. All these little droplets of water eventually form a glacier inside the fill tube. 

OK, now we're at the point of glatiation. The fill tube (just behind the ice maker) has completely frozen solid. Now... when the IM "calls" for water to refill itself, the (failed) valve opens up and lets full pressure through. But where is this water/pressure going to go? The pressure builds inside the 1/4" water line until it can't handle it any more, the pressure looks for the path of least resistance. That path is the connection that you found loose. It blew out because the fill tube (into the freezer) is blocked with ice and the reason it's blocked is because the valve isn't shutting off completely.

That's alot of words to say this... it's an easy fix. Get the valve (above). Pull the fridge out. Unplug it. Turn the water off at the wall. Remove the water line going into the valve and set aside. Remove the cardboard panel. Remove the 2 screws holding the valve to the fridge. Pull the valve out. Note the electrical and tubing connections carefully. Get your new valve out and install the electrical and tubing just like the old one. Then rebuild, turn on the water and look for any leaks (use a flashlight and take a minute or two here... finding a leak now will save you alot of misery later). Replace the cardboard and plug it back in.

There ya go! Your first major appliance repair job done successfully? Priceless.

SG

Posted on Mar 25, 2009

SolutionGuy
  • 331 Answers

SOURCE: need to connect the water line to the ice maker

Hi Joanna,
All you'll need is a 6' long piece of tubing. One that's got a 1/4" compression fitting on both ends. You can get one at a Home Depot or Lowe's (and you can see what I'm talking about here).

Install is a breeze. Just roll your fridge out enough so you can get behind it. Hook up one end of the tubing to the valve on the wall and the other end to the connector on the fridge (that should be near the bottom on the right side... but it could be on the left), tighten both connections really snug and turn the water on at the valve on the wall. <--- remember "righty tighty, lefty loosey". Then use a flashlight and look for any leaks (this is crucial, so take your time here). Look carefully at both connections and make sure they don't drip... watch them a minute or so each. After that, all you have to do is roll your fridge back and you're done!

Cool, huh?

SG
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Posted on Jun 03, 2009

  • 415 Answers

SOURCE: Kenmore ice maker problem

the problem is an unlevel icemaker to prove this do you see little droplets of water freezing from the icemaker or a remote possibilty is do you have to an R/O system and have you change the filter if unit has one.

Posted on Aug 19, 2009

  • 44 Answers

SOURCE: ice maker icing up

Sounds like you may have a couple of problems here. The frost build up could be from a bad door seal. Moist air can be drawn in and collect on the inside. As for the water temp, it sounds like the water line connected to the refrigerator could be tapped off a hot water line. It needs to be connected to a potible cold water line.

Posted on Aug 27, 2009

woodchuck789
  • 4059 Answers

SOURCE: I have a small (I'm guessing about 5 cu ft)

I would use a hairdryer to defrost the door secton with the other part closed off or covered.

Posted on Aug 30, 2009

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After changing the water filter, the ice maker is not working. The water dispenser is working properly.


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