Question about Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

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My vacuum will not pick up even fuzz on the carpet

I have checked the roller (it goes around) and the suction (seems strong) so now I don't know what else to do. Any suggestions?

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  • 328 Answers

If the suction is strong through the hose and its still not picking up, then something is definately clogged despite the strong suction and rolle brush. Check all inspection tubes including the main dirt channel behind the roller brush. You may find something that keeps getting in the way when dirt or hair is trying to bypass through.

Posted on Jan 30, 2009

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Not as strong when bought, weird noises too.


http://geeksquad.fixya.com/ThreadView.aspx?prdid=618616&thid=682390
Not as strong when bought, weird noises too.
Posted by Swork100 on Jun 18, 2008
The main problem is a weird noise caused by the brush not spinning on the carpet like it used to do strongly leaving a sweep mark on the carpet, which helps pick up the dust through suction. Seems to have lost the power, so I raised it, but it still doesn't pick up that well. What should I do, I already checked the belt, ripped all linen spinned on the brush. It just doesn't leave that mark on the carpet after being swept, it just stops. What should I do? Dirt Devil Featherlite Bagless Vacuum

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. A couple of the problems you seem to be having is that the belt is stretched out and not picking up well and the other is the brushroll is not spinning freely in order to pup the dust and dirt. The average flat belt change is every 4 to 6 months for the best cleaning and the check your brushroll to see if that spins freely if not it is probably bound up with thread and hair and needs to be cleaned off @ every belt change. If the belt is tight it cleans well and the brushroll does not get a chance to wrap around the brushroll and slow it down. All part of the maintenance of a vacuum cleaner. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://royalvacuums.com/ Customer Service 1-800-321-1134
Hours are: 8:00 AM to 7:00 PM (EST)
Thanks, Don the Vac Man
Go Ahead. Use Us.

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I bought a Hoover Wind Tunnel in January 2008. At first it worked great though very noisy. Now it will not pick up small fuzz on medium shag carpeting. I have checked the bag, the filter, the belt, and...


http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=563001
Generic problem for all Vacuums
I bought a Hoover Wind
posted by smithcarolj1 on May 01, 2008
I bought a Hoover Wind Tunnel in January 2008. At first it worked great though very noisy. Now it will not pick up small fuzz on medium shag carpeting. I have checked the bag, the filter, the belt, and obstructions and there are none. Plus the noise level has increased. What is wrong?
I am very dissatisfied.


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
Sorry you are having a problem, using the Hoover Windtunnel is a very good vacuum. Reading youre description, the belt is one of the main reasons you are not picking up the small fuzz on a medium shag carpeting. The belt change on the average , if you have one or 2 belts should be changed every 4 to 6 months as a rule, and the brushes need to be in good shape as well, if those two are working well you may have a bad seal on the motor or a broken fan blade(s) and that would decrease suction and you would need to replace the fan. Also check the gaskets if they are broken or damaged or pinched and letting air through the suction will leak out. These are some of the items to check for, so feel free to contact your local vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST
Thanks, Don The Vac Man
Go Ahead. Use Us.

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