Question about Creative Labs Zen Micro MP3 Player

1 Answer

Won't go past loading screen

Turned on and stays on Creative loading screen and goes no further. Also when turned on it makes a noise as if the player malfunctioned. If there is no solution to this can we have an address to send it to get it fixed. It is still under warranty. Thank you Krystal

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I've seen this problem quite a few times on the Creative Labs forum. I had a similar problem with my Zen Jukebox Xtra 60gb. My solution was to replace the hard drive and reload the firmware. Bingo! It works like new. If you feel adventurous do as I did. But if it's still under warranty then let Creative Labs fix it. Oh, by the way I got my hard drive for my Zen Xtra on eBay for $30.00. Also eBayers sell various troubled MP3 players for parts. A lot cheaper than if I had sent it in for repair.

Posted on Jul 15, 2007

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1 Answer

Creative zen wont stay turned on it lights up then goes off.


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Locked


Have you tried to remove the battery. If not, try this remove battery, see if that works. If removing battery doesn't work you may have to reset your player. First remove battery again, but before you put it back on, slide or hold your power on button, keep holding it down then insert battery. The load-up screen should come on asking to reboot, cleanup , or reload firmware. Just reboot and see what haps

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1 Answer

SCREEN WON,T STAY LIT UNLESS I TOUCH IT


You are simply in blackout mode. This is so at night you aren't blinded by the glow of a screen. Here are instructions right from the manual to turn on or off.

Blackout Mode On and Off
When Blackout mode is turned on, the monitor display will turn off to
reduce power consumption.
This additional power enhances the sound quality.
1 Touch [VISUAL] on the main source screen.
The VISUAL selection screen is displayed.
2 Touch [OFF].
The backlit-display portion goes out.
3 Touch [OFF] again to cancel the display backlight.
To make the setting, set to “Setting the VISUAL Touch Button” (page
34).
If any button on the unit is pressed during Blackout mode, the
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Take your battery out of the back, turn it back on and let it reboot.

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2 Answers

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Hopefully this will help. I have similar problem with my old Muvo Slim. Have tried several times to turned it on, but wouldn't work.
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azwir2000@yahoo.com

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****, no solutions? I just had this same problem start happening.

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