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Turn on the machine, with no cartridge installed. Roll the Speed, Size and Pressure dials all the way down to the lowest possible setting on each.
Grab the blade assembly with two fingers and pull the carriage gently all the way to the left. Behind where the carriage usually sits is a red button. Press and hold the button for three to five seconds and release.
Go back to the three dials marked Speed, Size and Pressure, and roll each one all the way up and down three or four times.
Press the Cut button, then turn off the machine. Let the machine sit for 15 to 20 minutes to clear the memory.
Load a cartridge, turn the machine back on and try it out. If you are still experiencing problems, you may have a defective machine. Return it to the manufacturer with the original receipt.
You may be able to get a replacement circuit board from the source where you purchased your Cricut Expression. More likely, It will require an inquiry to Provo Craft to determine availability and source.
You say you have a Cricut expression 2 but you say quote"...of how to reset the machine including the rolling of the dials up and down three times!" The problem I have in sorting your problem is that the Cricut expression 2 does not have wheels which work the speed, pressure and size. If you have an expression version 1 machine then there would be 3 wheels on it to adjust the speed pressure and size. Obviously if you have had the machine for 4 years it is out of warranty and I am not sure just what the person did to "fix" your problem. I do recollect a video on you tube with a similar problem however looking at the video he mentions that once it is fixed the blade housing should bounce up if you push it down, does your housing now do the same as the video. In the video Evan did he mentions at the end that the soldering of these wires may not take the first time so this may be a point to check as he mentions that it was travelling the machine that caused the wires to break in the first place. The youtube.com video I am speaking of is http://youtu.be/n7LJnfPdd08,by Evan Craftman. I am assuming that when you called cricut support you called the UK support line. I often speak with support in the USA being from New Zealand it is an overseas call however I have found them very good. If you are able to I would like to see a video of just what your machine is doing. If you dont want to post it here you could email me email@example.com.
I do feel very sad that you don't wish to try the Explore as I find it a surpurb machine. I have had my Expression version 1 since early 2009, I have added every Cricut to my family of cricuts and own 3 expression 2's and now an explore. If you had bought a computer 4 years ago and you currently took it to a repair person to get it fixed I am sure their first response would be it would be better to get a new one. Your computer boards appear to be fine maybe you need to take the video to the person who did your fixing as most people who do this sort of work would not understand how the machine runs. I hope this helps and you can get your Cricut working again. If all else fails you may be able to buy a 2nd hand one cheep and have your repair person change the carriages completly.
You can call customer support. They will have you install the Cricut Design studio just so you can access the firmware update. You must find a PC to do this - it will not work on your Mac that you use for everything. After your 10 year old PC takes 40 minutes to install and open Studio, you run it and restart your Cricut and all of your green lights stay on. You re-run it just to be sure, and all of your green lights stay on. You call back customer support and they have you cut out the drive belt to disable your Cricut and take a picture of it, then they will send you a refurbished replacement Cricut - white and gray, not white and pink like you own. This was my experience today and my only used twice Cricut is now ready for garbage pickup.
Any resolution to this issue? I like stone234 have narrowed it down to the cricut not getting power past the power board. I tested the two prongs that feed the red and black power for the main board and no voltage. Cricut Exp 2. Powered on as soon as I plugged it in. Plugged in usb to computer, I didnt have the software so i searched for it then started downloading it and noticed the screen on the unit was frozen. unplugged it and after plugging it back in it wouldn't power back on.
Make sure your cricut is off when you plug it
into your computer via usb.
Make sure your usb cable is
plugged directly into the machine, and not to a usb hub.
up the DS Once the DS is
fully loaded, choose HELP > UPDATE FIRMWARE.
cricut machine, hold down the STOP button. Keep holding it down and
briefly hold down the power button. Keep holding down the stop button
and in about 3-5 seconds, you will hear a beep. That means you are good
"update firmware" screen on your computer, select the model you have and
then click "begin updating now"
Go and read a magazine or
make a cup of tea because it takes a while to update. If it goes really
fast (no matter how cool your computer is) it means it did not install
properly and you will probably have to do it over again.
there is a relay on the under side of the keyboard that goes out. ther is a release on the left side of the keyboard on the cricket expression that lets you remove the keyboard for a tall cutter or something. Turn the keyboard over and take the back off.there is a square area that protrudes from the back of the key board. that's where the relay is. it can be replaced. or bypassed.