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Acer Aspire One  PC Notebook
Problem for Acer Aspire One PC Notebook

Battery will not charge




By diggerpig on Jan 23, 2009

" "
Hi I have a new ACER Aspire one notebook and the battery will not charge. I did condition the battery as directed by the instructions and now it will not charge. It is only 3 months old. Is there any program settings I need to be aware about?
Comments:

Jan 23, 2009

- When it arrived the instructions said to cindition the battery by charging it up and then completely draining it again. Then charge up and it would be good to go.
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Clarification Request

Posted by jiminegypt on Sep 18, 2009

Setabocle's solution worked - thanks! Where information (via control panel) was showing unknown battery with 0% power it now shows full battery information plus 100% charge. What a relief.

Posted by knotbeerdan on Jan 23, 2009

there are no program setting that would change this that i know of.
First, will your computer run if you have the battery taken out but the ac adapter plugged in?

Posted by knotbeerdan on Jan 23, 2009

what do you mean condition as directed

Same Problem

May 23, 2009

-   Tried all solutions and it didn't help me.
Netbook starting up without battery. It was fully discharged when in sleep mode.
Netbook on warranty (3 mounth old). -   qanatozp

Best Solution

posted on Aug 15, 2009
Very Helpful)

emkay6666

Rank: Apprentice 
Rating: 100%, 3 votes
NEBaptist's solution - namely BIOS upgrade to 3310 (it is no more 3309) - fixed the problem. Thanks a ton.

Special thanks to samurai33 who listed this solution foremost. And thanks to all those contributors who uploaded their feedback confirming BIOS upgrade as the right solution for this problem.

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Solution #2

posted on Aug 06, 2009
Very Helpful)

PileaDave

Rank: Apprentice 
Rating: 100%, 4 votes
UPDATE !!!!
There is now a windows based flash utility to update the bios to 3010. It is downloaded from the acer support site.
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Solution #3

posted on May 06, 2009
Very Helpful)

samurai33

Rank: Apprentice 
Rating: 99%, 17 votes
I went to the Acer web site and for the Aspire One. It said that if you do not have BIOS version 3309
it will not charge the battery if it gets too low. I had version 3305. You can find the version on your
laptop by clicking on system information. Look at BIOS version. From the Acer web site you can
download the program to flash your BIOS up to 3309. The only kicker is that you need to put it on
a bootable thumb drive, boot from the thumb drive and run the flash program. You can go to this
web page for how-to on the bootable thumb drive http://www.bay-wolf.com/usbmemstick.htm

With the flash program comes step by step instructions. Not the best translation to English but
it was good enough to do the job. What can I say, I did it, it worked, it took about 15 minutes
total.

Hope this helps
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Solution #4

posted on Jan 24, 2009
Very Helpful)

Setabocle

Rank: Wiz 
Rating: 91%, 54 votes
Power reset the unit, unplug it pop out the battery and hold the power down for a minute, put the battery and ac adapter back in and start her up, the mobo was probably still holding power when the battery died causing a "hiccup"in the system, this should resolve or at least help a little
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Solution #5

posted on Jul 27, 2009
Very Helpful)

NEBaptist

Rank: Apprentice 
Rating: 96%, 21 votes
If the battery discharges below a certain charge level, it may not be able to be recharged unless the System BIOS is flashed to revision 3309 or later.

If the battery will not charge, please ensure that you have the latest BIOS before fore calling the Acer warranty support line. Updating the BIOS will require a USB flash drive to store the BIOS information on during the update. To perform the update to the BIOS:
  1. Go here and download and extract the latest BIOS for the netbook.
  2. Rename the BIOS file from 3309.fd to zg5ia32.fd.
  3. Copy zg5ia32.fd and Flashit.exe to USB flash drive
  4. Ensure that the AC adapter is plugged in.
  5. Insert the USB flash drive into a USB port.
  6. Press and Hold down the Fn and the Esc keys together and press the power button.
  7. When the unit's power light comes on release the Fn and Esc keys.
  8. After the keys have been released the power light will start to blink.
  9. Let the unit run and after approximately 1-7 minutes, the unit should reboot and the BIOS will be updated
Note: These instructions are only for the Acer Aspire One AOA-110 and the AOA-150 netbook series and should not be performed on any other model Acer Aspire One.
This worked for me, just make sure the 2 files are in the root directory of Flash Drive other wise your computer will not find them when it boots up using the FN & ESC keys.
Hope it works for you. If it does, then spread the word!
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Solution #6

posted on Jun 04, 2009
Helpful)

crazymooner2

Rank: Apprentice 
Rating: 94%, 4 votes
The problem was solved using both samurai33 and Setabocle solutions. Battery now charging. Thanks guys.
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Solution #7

posted on Sep 10, 2009
Helpful)

chetwynd50

Rank: Apprentice 
Rating: 92%, 3 votes
Acer Aspire one – battery not charging.
Solution: Update the bios as follows:
1. Go to www.support.acer.com
2. Click on Driver & Downloads
3. Select Product Family “Netbook”
4. Select Product Line Aspire One
5. Select your Product Model i.e.: AOA150 (located after MFG.Date:xxxx AOA 150 – xxxx)
6. Click on the BIOS tab below
7. Download the bios to a blank USB flash card.
8. Turn off your computer
9. Insert the USB flash card (containing the bios) into your Aspire One.
10. Hold down the FN key and the Esc Key at the same and turn on the computer.
11. Wait until the Power button starts flashing before letting go of the keys.
12. Allow the computer to complete its task (5 or more minutes).
13. Charge the computer for 5 hours and your computer should be working properly.
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Solution #8

posted on Mar 28, 2009
Helpful)

sortoje

Rank: Apprentice 
Rating: 92%, 3 votes
Setabocle's solution strongly recommended


I didn't use the netbook for roughly about...a week and a half or thereabout and when I plugged in the ac adapter to charge the battery today, the battery charging icon would not appear at all. I left it 'charging' for an hour but when I unplugged the adapter cable, the unit went dead. Panic!! Googled my way through a few solutions, tried them, without much success and I nearly gave up on it when I came across Setabocle's trick! You're the best mate!! Anyone having the same problem, go do it now, it WORKS!
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Solution #9

posted on Jul 27, 2009
Somewhat Helpful)

qanatozp

Rank: Apprentice 
Rating: 75%, 1 votes
Carried netbook the service center.
They replaced the battery. Perhaps the factory defect.
If Netbook starts without a battery and you have bios version 3309. Take the battery to a service center for replacement before the end of the guarantee.
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Solution #10

posted on Jul 07, 2009
Somewhat Helpful)

guiso73

Rank: Apprentice 
Rating: 94%, 4 votes
thank you setabocle!!! it worked!!!
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Solution #11

posted on Feb 13, 2009
Somewhat Helpful)

teddybear007

Rank: Apprentice 
Rating: 75%, 3 votes
I had the same problem. Make sure your battery is in the locked position. Then it will start to charge.
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