Question about 8x8 Packet8 Broadband Phone Service Adapter

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Can't dial out on my Packet8 phone and the web site won't come up

I can't make phone calls and can't find the packet8 web site to log into my account, started just minutes ago

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  • Anonymous Mar 06, 2009

    Same problem

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Can't find the information on the website either. It appears that packet 8 has packed up and going home.

They are owned by the 8x8 inc. They still appear to be in business.

Give the parent company a call and see if they are still in business.

8x8 Headquarters
8x8, Inc.
3151 Jay Street
Santa Clara , CA 95054
Phone: 408-727-1885
8x8 Customer Service:
1-888-898-8733

Posted on Jan 23, 2009

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1 Answer

My v-tech phone will not set to EST. It goes back to Pacific time as soon as the phone rings.


The key is "as soon as the phone rings". Who's ringing it? I had one of those on Packet8. I had to go to their website and get the instructions to change the time offset in the Packet8 ATA. Check with your dial tone provider for a solution. Carl

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The trick is to set the time and never have anyone call you :-)

Or, contact whoever your CID provider is and tell them the clock offset is wrong. In my case, I have a Packet8 box and I had to go in and make the time correct for my time zone. Access instructions were on their web site.

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1) What make and model of VOIP adapter is it? (Most all manufacturers put the manuals on their website).

2) Do you have a VOIP account for the adapter to register to?

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can it be used with other services beside packet8

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1 Answer

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BGP510-->PC....make sure computer getting correct default gateway as u said. if so, go to command-prompt and do ping for default gateway & see whether it is pinging successfully.

if it is pinging, then go to browser settings and clear the cache, history, temp files, etc., and Try again.

- If it is not pinging successfully, then it might be DHCP issue on the device ( BGP510 ).

- you may also try to assign Static IP on the computer to access the web-interface.

 

 

Hope it will fix your problem !!

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1 Answer

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