Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP Photosmart C7280 "Ink System Failure" Error:0xc18a0101

Hi,

I recenlty replaced an HP ink cartridge on my Photosmart C7280 All-in-One and now I've got a consistent printer error (Ink System Failure Error:0xc18a0101).

Another FixYa posting appears to discribe a similar problem (please see this other posting cut and pasted below).

HP has not been able to help me with this problem claiming that my printer is out of warranty. I contend that since this may be a problem related to a recently purchased HP ink jet cartridge, that the cartridge warranty should apply. I spent a considerable amount of time on the phone with who I think was HP tech support but had to end the call due to a problem at home.

Any idea if this is a problem caused by the new HP ink cartridge or something gone haywire with the hardware as the HP tech support rep has claimed?

Help!

Thanks,
Barry


Comment posted on Oct 09, 2008 I called HP and solved the issue by forcing the initiating process of the C7280. They told me that my printer didn't recognize the new print color cartridge I installed, so the tech support guy said that we had to make it recognize it by having me me push star and pound together and then go through the trouble shooting which I forgot how, but you can call 18004746836 and ask for tech support and give them this number 8016926730 and they will help you walk through the troubleshooting method that helped me solve my problem.

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  • Anonymous Mar 28, 2009

    hp photosmart d 7168 having ink system failure

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Does this help? The first part sounds the same.

Posted on Jun 09, 2009

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Throw it away and buy a lexmark, HP SUCKSSSS ASSSSS!!!!

Posted on Jun 20, 2009

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1 Answer

Error 0xc18a0101 persists. Have tried solution given earlier for 0xc18a0001 without success. Ink system failure not resetting; all cartridges are full.


Its tricky mechanism, once printer detects ink system failed it cannot be resetted. Do this take out cartridges from printer., open right cover., find out logic card., remove cmos battery., wait for 5 minutes., refix batyery., power on the printer., follow the screen messges ... I hope it will solve the issue..

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HP C7280 ink system failure error: 0xc18a0101


just had this exact issue with my C7280. I called HP Tech support, got a body in Bangalore or someplace, and was pleasantly surprised that they were prompt and knowledgeable, and solved the issue very quickly after transferring my call one time to a hardware support expert.

Here are the details. Got the Ink System Failure message. The error code shows was '0xc18a0005'. The tech had me press and hold the '*' key on the key pad, then press the '#' key and release them both. Then he had me enter '123' to enter maintenance mode. He then had me press the right arrow (beside the OK button) until System Config. menu appeared on panel. Then pressed OK two times to clear the error condition, then cancel two or three times to return to the top menu. Then powered off and back on, printed a test page just fine, copied a document fine.

I hope this help those who have similar issues

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Ink system failure on my HP C7280


Hello,

The 'ink system failure' is caused by air in the ink feed tubes. This problem caused by either a poorly refilled ink cartridge or by fully using all of the ink in the cartridge and then the unit sucks up air instead of ink. You will need to purge the air from the ink lines to clear the error. We have a step by step guide posted in an article on our web site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ The purge will take about 5 -10 minutes to perform and sould get you back printing.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

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Hello,

We have a step by step repair for this printer on our web site at: www.ccl-la.com/HP.htm

This should get you back printing.

Buddy
Corporate Computer
www.ccl-la.com

Jul 28, 2009 | HP Photosmart C7280 Printer

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Ink system failure


Hello,

The problem you have is caused by air in the ink feed tubes. We have a step by step reset posted on our web site at:

www.ccl-la.com/hp.htm

This should get you up and going.
I hope this helps, if so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

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