I have just changed my operating system to Vista and have loaded the drivers for dell AIO 962.printer. Notebook Indicates drivers loaded and printer ready but when I go to print I get nothing, not even an indication to say what might be the problem.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You have not installed the correct drivers, and they install a Virtual Port, for the USB interface... You will have to install the drivers for that printer on each PC... before it will work. If you are using differing operating system you will have to get drivers for each, and install those.
Unless you have a wireless router to conduct traffic, you won't be able to print wirelessly to the AIO 966.
You will need a cable (and it's possible the printer didn't come with one). You'll need a USB A-B cable to do this. You can find one at any office supply store, Radio Shack, Target... it's a common part.
Then with with laptop and printer on, plug in the cable to each and Windows should recognize the device and you'll be able to print.
You can download the drivers from Dell WEB site, the support download page. Make sure you select your model laptop, better still type in the Service Tag number, it is printed on the label on the bottom of the laptop. Also make sure you select the Windows XP or Vista version of the driver for your Windows operating system. Click on this link :- http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen
You need to go into the machine that manages the printer and allow the access denied machine access or to share printer. You may have to run the network setup wizard in order for the machines to recognize each other.
The situation seems very vague, First off, you have to identify if you're using this for a corporate environtment usage or are you using this on a home network? Next question would be,if the network you're connecting the dell wireless adaptor to has reserved the ip address for the allocation of the printer. If not, then there are a few possible reasons for your situation:
IP Mismatch. If you're connecting the dell wireless adaptor directly to your printer and network, ensure that the IP ADDRESS of the printer is matching that of the ipaddress of the printer driver in your computer (Control panel>Printers>Right click printer>properties)
Driver Error. Download the latest driver for your model printer and install it on your notebook. Once this is done, make sure you are able to "see" the printer by printing a test page.
Not conencted to the netwrok. Sometimes, this happens when you're not connected to the netwrok (but you think you are just casue you see a "connected" icon). Make sure you're conencitng to YOUR network everytime you reboot and not mooch on some other netwrok.
Hope this helped. Please do let me know how it goes. Thank you.