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Tuscany shower assembly. Water flows both through shower head and spout regardless of position of flow diverter in spout. Why and how to fix?

Model 6736001 Newly installed

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SOURCE: Diverter valve does not work correctly.

the connections are reversed,just change them over and this will fix the problem.

Posted on Jul 26, 2009

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1 Answer

What to do if i can't stop the water flowing from the shower spout and there's little water pressure coming from the shower head and a hand held shower?


One rule I live by: more parts, more problems. Sounds to me that the plumbing/valves were not insalled properly. If you hired a profesional plumber, have them fix it. I am a licensed profesional plumber and I offer a 1 year warranty on all my work. If the contractor did the work and does not hold a plumbing license, that person is still responsible and may have to suffer legal consequenses.

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You need a diverter in your spout. The spout will screw off and the new one will screw on. Lift the ball while the water is running and it will divert the water to the shower.

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Why does the water not flow from shower valve when turned on?


Do you have water coming out of the tub spout and not the shower head? If so how does the water get directed to the shower head,is it by pulling up the diverter on the tub spout?If water is still coming out of the tub spout then the diverter is bad and the tub spout needs to be replaced.

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Help! When I pull out the control stem on the tub spout to send water through the shower head most of the water continues to flow out through the tub spout. Is there something that I can replace or...


You can replace the assembly and not have to worry about taking apart the stem or, you can get a replacement diverter. The spout will twist off turning counterclockwise.

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Kohler rite temp with diverter. When the tub is turned on water leaks out the shower head. Changed the diverter didn't fix problem.


You could have a restriction in the tub spout or just too much pressure. Diverter only restricts flow to tub spout so any restrictions to the tub spout will cause water to go up to shower head.

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The water comes out of both the shower head and the tab simultaneously. If the knob controlling the water flow is turned to the side that control the water to shower head then about 75% of the water flows...


I will have to assume this issue developed and was not present at first use after the initial installation.

There are generally only two reasons for your problem. The first is that the diverter mechanism is simply wearing out and/or broken. The second it that there is a foreign object preventing it from doing its job correctly. Either way the diverter must come out. I have provided a couple of links below that should help get it out.

Once out, put a wadded up towel over the end of the tub spout opening so as to prevent any water from coming out of it. Then, for just a moment, turn your shower on full and adjust your temperature from full cold to full hot. This process should dislodge any foreign matter and send it out the opening the diverter came out of and also will probably get you wet. I usually plug the tub so I can catch what, if anything, comes out. Having a second person holding a bowl over the diverter opening helps reduce the water splash.

Rinse off the diverter and reinstall it. Turn the shower on and see if there is any difference in how much water comes out the spout while in the shower mode. If nothing has changed then the next step is to replace the diverter.

The diverter assembly part number is A603819

http://www.danze.com/products/pdfs/D113000_ip.pdf

http://www.danze.com/products/pdfs/D500058T_ip.pdf

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1 Answer

HELP!!Water from spout and shower head


check to see if the diverter is stuck midway, ( the lever that changes the direction the water flows to). if so may be corroded and sticking each time

Apr 08, 2010 | Home

1 Answer

Diverter valve does not work correctly.


the connections are reversed,just change them over and this will fix the problem.

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