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I had the same thing happen last week when I accidently locked myself out of my phone. The reset code is going to be the last 4 digits of your phone number. That is what the Alltel tech person told me to do, and it worked!!! It may or may not work for your phone depending on what service provider you have, but give it a try.
The code is the last 4 digits of your phone number. I don't know why, I don't know how. I only know trhat I was trying everything I copuld think of, and that is the thing that worked.
My phone is an Alltell model that I bouight used and had flashed over to Cricket service. They did not program this code in when I bought the phone...as the sellers did not know my phone number to begin with.
But this morning, it said "locked," and I spent 1/2 hour typing in guesses. The last 4 of my phone number, worked. Who in the heck knows why...but it did.