Question about Intuit QuickBooks: Pro 2005 for PC

2 Answers

Quickbook will open but will not bring anything up

The toolbar is greyout

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  • 6 more comments 
  • gracielahnc Jan 23, 2009

    Top header bar will have the account name for the company she needs to work on but she can not get to any of the accounts or records or reports.

  • eljae Jan 25, 2009

    After entering my password on the Quickbooks login screen, my company name and Quickbooks 2005 shows at the top but is sort of grayed out and absolutely nothing can be accessed. I am not even able to minimize or exit. The only way to close it is through my windows task manager which says the program is running and that it is waiting for a response from me.


  • tduw711 Jan 28, 2009

    Same as eljae...HELP!

    It appears fine until I click to open something and everything becomes "grey". Then when I try to click out and the only way is through ctrl.alt.delete, the message box says that it cannot close because it is waiting for a response from me. This happened all of a was fine the day prior.

  • privetus Feb 15, 2009

    everything becomes "grey". Then when I try to click out and the only way is through ctrl.alt.delete, the message box says that it cannot close because it is waiting for a response from me. This happened all of a was fine the day prior.

  • Anonymous Apr 05, 2009

    open program panel not active

  • gwgodwin Apr 29, 2009

    I have same problem described by 5 others in FixYa. QB2005 Pro loads up and i'm prompted for usn/pw but once entered i get a blank grey screen below the displayed pulldown menu bar and icon bar and any click produces a bell and the only way to close the QB app is to cntl-alt-del and end task.

    I've tried rebooting; that didn't work. Am looking hard for help to avoid trying a uninstall/reinstall.

  • machadojr_fe May 11, 2010

    toggle on the
    toolbar is by checking the Show Command Buttons in the Configure
    [Company] Toolbar command (on the File menu).

  • machadojr_fe May 11, 2010

    please make sure the user is logged on inside of quickbooks and not just to the computer. please let me know if this is not the problem.



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Hold Ctrl key and click on QB icon.
Also Alt+F4 may work

Posted on Feb 15, 2009

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We have a QB's Admin-level usn/pw in addition to the bookkeeper's usn/pw. I just tried the Admin-level usn/pw and my QB Pro file loaded normally! After this success, i closed QB Pro and then reopened it and tried the bookkeeper's usn/pw and now it works!

Posted on Apr 29, 2009


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