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Unable to install scanner

I have a new lap top with windows vista and I am unable to install my epsom performance 610 scanner on to it can you help please.

Derek

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  • Anonymous Feb 10, 2009

    present drivers will not work with Vista





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Cant find such a scanner, are you sure of the model "performance", If it is not Vista compatable, ie if Epson have not released a Vista driver, then it is not going to work with Vista.

See Epson web and download driver if available, if not change scanner or operating system or purchase software

Check your Epson product CD to see if it already contains Windows Vista drivers. If the CD indicates support for Windows Vista, follow the instructions that came with your Epson product to install your driver and other software.

If your Epson CD does not indicate support for Windows Vista, DO NOT INSERT YOUR EPSON PRODUCT SOFTWARE CD IN YOUR WINDOWS VISTA COMPUTER because the setup program is not compatible with Windows Vista. Instructions for installing additional software from your CD may be available with your driver download.

Note: If you already have ArcSoft PhotoImpression™ 5 installed on your Windows Vista computer, you may need to install a "patch" program. Go to the ArcSoft website to download and install the patch.

Products that are not Vista compatable are not capatable with Vista, who would figure hey!!

Posted on Jan 23, 2009

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