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One of the user in the company I work for is usign Quickbooks. The program will open but it will not open anything, the toolbar is grey out.

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  • gracielahnc Jan 23, 2009

    I looked on the toolbar and I don't see an oval shape icon. I include a screen shot. Thanks for all your help

  • gracielahnc Jan 23, 2009

    Sorry, is QuickBook Pro 2005. The user mistyped the version. I went and double checked.

  • machadojr_fe May 11, 2010

    please make sure the user is logged on inside of quickbooks and not
    just to the computer. please let me know if this is not the problem.

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  • 35 Answers

Try this link.
http://community.intuit.com/post/detail/cxEQRMeBir3zw9abTJhmjm

I, too, thought you were using 6.0 or would've jumped in sooner.

On the far right of the little-grey-bar-that-is-now-your-toolbar, there is an oval-shaped icon. Click on the left-end of that oval. Not kidding.

That oval is designed to 'minimize' your toolbar, but it is touchy so you have to hit the left end of it.

BTW, the toolbar is really just a window, so when you get it back, click the amber minus icon on the left end of it and you'll see that you can minimize it down to the dock too.

Posted on Jan 23, 2009

  • chessyang Jan 23, 2009

    looking around.. try this

    http://community.intuit.com/post/detail/...

    Just wondering, tuqqer: Is the toolbar showing for one of your companies and not the other one?

    If
    you're actually using 5.0 as your version choice indicates (and not
    2005, which was two versions later), then the only way to toggle off a
    toolbar is by unchecking Show Command Buttons in the Configure
    [Company] Toolbar command (on the File menu). This command applies
    separately to every company file. Perhaps the toggling you're seeing is
    related to the other issue about which you posted (accidentally not
    using the latest version of a company's QB file).

    Good luck!

    Debi (whose still using 5.0!)




  • chessyang Jan 23, 2009

    oh ok. try to post on the intuit website. maybe?

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