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Check the connections on both ends to make sure they are attached securely. If the MP3 player is still not recognized, go into the player settings and change the Online Device from Media Device to USB Disk. Use a different USB cord if you have one because it could be broken and not allowing your computer to recognize it.
connect the device to a different USB port on your computer. If the MP3 player is still not charging, plug it into a wall charger. Try charging the Coby device overnight. If it still will not charge, the battery may be bad and you'll need to contact Coby for assistance
I'm in the same boat! Well, my niece, that is. She just got one for her birthday, and it turns on but none of the icons work on the touchscreen. She did drop it, I'll admit, but that shouldn't have made it not work! Trying to research it and fix it now.
wiggle your usb cord - I had to wiggle mine a bit where it plugs into the usb port in the computer before it was recognized and listed as a device in 'my computer'. only then did it actually start charging; if your computer is not recognizing it is plugged in, it may not charge.. when i finally figured this out, the actual charging of my 4 gig audiophase mps only took 10 minutes- previously i was trying to charge it for hours without any luck.