Question about Saniflo 013/003/005 Sanibest Toilet with Grinder Series Pump in White Round

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My sanibest system is working but not pumping the water - any suggestions?

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Possible blockage in dis charge pipe, not something i'd like to investigate myself!!

Posted on Jan 27, 2009

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My sanibest Pro is not working. Does Nothing! no grinding, munching, flushing.. Any ideas? Does it have a reset button?


There is no reset button on that model. Suggest putting a plug on the cable and trying another source of power first. Or could be a problem with the cutting disc being jammed or the condenser has blown. If more that 5yrs old then replace the whole pump.

Feb 14, 2015 | Saniflo & Saniplus& Macerator Pump

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My Saniflo toilet has just started to pump/grind every half an hour of its own accord, I have had to switch it off as I am worried it will cause more damage.


sounds like the backflo preventer is bad letting water back down from system the backflo is the fitting is in the elbow fitting on top get a bucket when you loosen connection water from pipe will flow out then take elbow out of tank the backflow is the valve in bottom of the elbow it has a twist lock take out and clean if its cracked or any reason will not stay closed replace it

Aug 27, 2010 | Saniflo 013/003/005 Sanibest Toilet with...

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Much louder noise from the unit than usual. The system was fitted by a plumber in an en suite. It services a power shower, wc and basin. The basin when emptied backflushes the shower, which doesn't...


Hi,
The Sanibest has a pressure sensitive switch that activates when the water pressure inside the unit gets to a particular level. It is basically a microswitch sealed in a watertight container.

If the Sanibest has got gunked up inside it is possible that the unit is not kicking in soon enough and the water is backing up into your shower.

Another possible issue is that something has got into the Sanibest that should not be there that is impeding the flow out of the unit.

For both cases I would suggest that you empty the cistern and WC bowl after running clean water through th unit for a few miunutes (makes the job a bit less horrible!).

You could also try and use SaniFlo cleaning product and hope that it clears the potential blockage http://www.sanifloproducts.co.uk/products/Saniflo-Products-Saniflo-Descaler.html

** ENSURE THAT THE VERY FIRST THING YOU DO IS TURN OFF POWER TO UNIT **

1. Turn off the electricity to the unit (should be on a fused spur)
2. Disconnect the pipes (inlet and discharge) - you may get a bit of surplus water coming out so have some sponges and a bucket ready.
3. Disconnect the wiring and take the unit out
4. I clean my Saniflo's outside with warm bleach water ..
- Wear rubber gloves to keep germs out of any cuts you may have / get on your hands
- Put the elextrical cable in a taped up plastic food bag or similar to keep dry
- undo the 'star screws'
- Flip up the plastic retaining tabs with a flat blade screwdriver and gently ease the lid up.
- I put bleach and warm water in, leave it for a while (30 mins) and then swish it around and empty out into an outside drain etc
- If you want to use an old toothbrush to get into the areas by the float switch and under the motor it does help. I also used a hosepipe in the past which did the trick.
- Also pay attention to the inlet port and the actual pipes under your sink for gunk

put it back together, aligning the seal and plastic clips should just pop on (may need a firm push). Do up star screws and you are ready to reconnect the pipes and electrics.

I use some tissue paper to check for any leaks around the pipes just to be sure!

Another point to note is that you can insert a simple non-return valve into the pipe near the shower to stop the water coming back up; however this is not addressing the root cause.

Hope this helps - if so, please leave feedback. If not let me know and I'll try and help some more!

Feb 02, 2010 | Saniflo 013/003/005 Sanibest Toilet with...

1 Answer

Grinder wont turn and toilet not flushing


Disconnect the power and pull the pump out and examine the pump. Simple and easy!

May 23, 2009 | Saniflo 013/003/005 Sanibest Toilet with...

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Toilet pumps bursts of water


either your fill valve needs replaced or your flush valve needs replaced

May 13, 2009 | Saniflo 013/003/005 Sanibest Toilet with...

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