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Running out of memory on hard drive?

The hard drive is in two compartments: c and d. the c compartment is almost full. it appears that "documents" and "pictures" is on my computer 2 or 3 times with the same documents. I don't understand the file directory tree.

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  • gail_l_hill Jan 24, 2009

    Hi Robert,

    Thanks for your help. I know the windows you are talking about, and have always been afraid to delete the restores because the thing seems to work worse and worse, and I don't understand the backup/restore process. Where are the "restores" filed? I tried to do a restore to an earlier point and it said there were no restore points to be found. Am I supposed to tell it to do a backup periodically? Do I have to backup to a flash drive or other exterior storage?

  • Jonathan Smith
    Jonathan Smith May 11, 2010

    you may have made copies of the my pictures and my documents folders by mistake, if you are sure the files are the same in each folder you should be able to delete the extras. do any of the folders have (2) or (3) in the name?

  • Roberta Smith
    Roberta Smith May 11, 2010

    if you do disk cleanup that will be good enough for now... have you done that ?


  • Roberta Smith
    Roberta Smith May 11, 2010

    Gail... time to do some house cleaning.... first thing to do is go to the start menu... my computer.... then right click on C... select disk clean up... wait for it to do it's thing... the click on the second tab and delete all but the most recent restores... it's the buttom button on the second tab... wait for it to finish then go back to the first tab... make sure every thing in that box is marked ... then click ok... then ok again....

    After you have done that message me and i'll give you step to of housecleaning




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D drive is usually your backup items for system restore. If you have the same files copied 2 or 3 times i would make sure i had them in a safe place and that it wasn't just Shortcuts (little square with arrow at bottom left of icon) then i would delete the extras and software thats not used

Posted on Jul 25, 2009


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