Question about Samsung SC-D23 Mini DV Digital Camcorder

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Can not capture video or picture

I bought Samsung SC-D23 Mini DV Digital Camcorder alomst two years ago but only used several times. Recently, when I turn on camcorder that did not capture any video or picture on screen and viewer, they both are show black and white blur strips, even recorded that on tape that shows same problem. I try reset it but nothing changed. Hope someone can help.

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  • syber woo Jul 10, 2007

    I went several camera stores, they checked my camcorder and concern about that camcorder has big problem maybe that is sensor or CCD problem. I did searching online and found some other brand camcorders have same problem, but nobody can fix it even some users sent products to brand own agent that problem still on. I think I don't want waste my money to repair it (I think it will cost to buy a new one). I will keep track someone know what problem is.

  • syber woo Jul 12, 2007

    I am sorry about I did not rate anything that cause I am a new member here and I did not know I can rate. At least, I need thanks for your help. I will try anyway whatever helpful or not.

  • robear14 Nov 05, 2007

    with camcorder on no video in LCD or in viewfinder,do have obd on both working

  • rebeccadnort Nov 27, 2008

    I can not capture a pic and can not turn it off of demo

  • Anonymous Dec 11, 2008

    same issue. two years old. hardly used. will never buy another samsung camcorder! garbage

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A law suit was filed against Samsung for the SC models including your D23. in accordance with the class action settlement, Samsung has agreed to repair or replace the effected models for zero cost including shipping and insurance. visit this website http://www.samsungclassaction.com/7.html or call Samsung repair @ there 1-800 number. Samsung also agreed to refund your money if you paid to have the unit fixed yourself or if you purchaced another camcorder to replace the faulty samsung. I called and they e-mailed me a UPS label to print out and shipping costed nothing. takes about two weeks for the repair and then it will be delivered @ your door like new:)

Posted on Dec 11, 2008

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I have the same problems. I did find that if you point the camera into a print light and zoom in and out the picture will come pack. This is just a temporary fix.

After 3 times calling Customer Care I have finally been offered a free repair of exchange. The number is 1800-726-7864. The defect is a recall and they are finally stepping up.

I hope this helps.

Posted on Mar 03, 2009

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This is a known CCD problem. A class action lawsuit was filed. Go to www.samsungclassaction.com for more info.

Posted on Mar 09, 2008

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Call Samsung and return the camera. Just contacted them in Oct 2007, sent camera in December and they are replacing it with another model.

Posted on Feb 01, 2008

I have an SCD 23 with the same problem. I think it's a manufacturers defect in the CCD. I plan to replace the whole assembly and see what happens next.

Posted on Jul 14, 2007

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It sounds like the camera recording heads need to be cleaned. If the heads are dirty, it doesn't matter what tape is placed in there, whether it's new or not, it will record poorly and playback the same. Purchase a DV cleaning tape from a consumer electronics store. Make sure you read the directions very carefully. The tape actually rubs the recording heads so you only want to do it for a short time to avoid damage. My only concern is that you haven't used it enough to be experiencing this issue. But it could also depend on the storage of the camera and the length of time it was used rather than how often. Either way, it's an inexpensive fix if it works. Let me know if it changes anything. NewMediaMan

Posted on Jul 09, 2007

  • Rip Off Jul 12, 2007

    Here's another example of someone not giving the complete explaination. Then they expect you to read their minds, i.e. everything they've done already. And even when the guy knows its a waste of time to fix a broke camera he figures he can get a free fix from someone here. And then have the nerve to rate me as not helpful.

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Contact them via the number here to see about getting it replaced:
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My advice is that you should by a DV cleaning cassette. Put this in the camera and run it for 10 to 20 seconds only. running the cleaning cassette for a long time may damage the head.
good luck!
Luwangula

Aug 01, 2007 | Samsung SC-D23 Mini DV Digital Camcorder

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