Question about Gateway Zx6961 All-in-one Computer Intel Core I3 Processor 23" Touch Display
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Posted on Jan 02, 2017
1) Go to Control Panel. Open the System Icon.
2( Click on Hardware Tab, then click on Device Manager.
3) The device manager will list all of your hardware that is on your computer.If you see a yellow? mark oryellow ! mark next to your DVD/CD rom drive,simply click on it then click Repair. It also may tell you that it is not recognozied. Follow the directions.
4) If you do not see this in your Device Manager go to Add Hardware in your Control Panel which is next to your Add/Remove Programs icon. Click on Add Hardware and it will scan for all hardware.
** This should take care of your problem.If not then somehow the actual connection in your tower has come loose. If so you must open your tower and look for a loose wire going to your DVD/CD rom drive.
*** Please let me know if this corrects your problem.Simply email me(Phil) at: email@example.com
Posted on Jan 01, 2009
Yikes, an all in one. You're on your own with that one. Just make sure you never buy another all-in-one of anything. They're nothing but an accident waiting to happen.
Posted on May 31, 2012
Boot with a Win 7 disc, and choose Repair Your Computer. Then use Startup Repair option.
If this does not work, use the Re-install Windows option. This should install on top and not wipe out.
A free legal Windows image can be downloaded. Check the MS Product Key sticker for what version your system came with. You may have to use your key. IT MUST BE THE SAME VERSION
Windows 7 Home Premium SP1 64bit.
Windows 7 Home Premium 64bit.
Download correct version and burn onto DVD to use.
Posted on Oct 08, 2012
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