I have an older Okifax 2350 that had been stored for a few years. Plugged it back in...and it sends faxes fine. The alarm light came on, the LCD shows ''toner low''...I buy a new cartridge, install it, and the alarm light won't turn off, the toner won't feed and it will not print a page. The user's manual suggests to change the drum, the MCNT board etc... geesh. Is there something specific I should be looking for? I ran the print cleaner utility several times without success... I need ideas!
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Re: Toner alarm stays on with new cartridge
Printhead is dried up and may need to be replaced. The printhead usually has a life kinda like the inks. You should be able to find a printhead from your local fax repair shop and installation should be simple. Once replaced you may install inks and run several cleaning cycles. Please let me know if this helped.
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Yes, it could be a sensor. Remove the toner and drum assys as well as the paper cassette and look for the sensor actuators. Usually black plastic pieces that will move a bit. Blow them out with air and see if that doesn't help. Let me know.
Open up front op panel,mid door opens up tube sitting on top of drum unit is the toner cart! be care full can get messy!Pull lever on end of tube (will only go 1 way from original position)lift up and dispose of.pull white tape off of new cart install in drum push lever,open and close mid door a couple of times to cycle toner toner message will disappear.
clean the LED array with a soft cloth or tissue or the alcohol wipe that comes with new toner cartridges if you still have it. open the cover to expose the drum on the bottom side of cover is a black bar(LED ARRAY) as wide as the drum but about a half inch thick wipe the bottom side that will face the drum when the cover is closed
rwhen you replace the toner youare putting it in the drum cartridge.the whole black unit gets replaced.lift it up to remove.when you replace it also install a new toner cartridge the drum resevoir will be empty when
new it will need a new toner cart. to fill it now you need to reset the drum counter.push select function
button,to the right number 8 or 9 says counter display
push it,screen will will say drum count reset? push yes arrow screen will say are you sure? push yes
tada! if it now says replace toner open the white cover
over the drum then reclose it a motor will run for about 30 seconds its adding the new toner to the
resevoir you may need to do this about 3 times or until add toner message goes away
Hi there you might have a faulty toner cartridge is it a original or has it been refilled? I suggest to install a new toner cartridge and hopefully that will cure the fault. If this dosen't there maybe a small piece of paper stuck in the cartridge or after the toner cartridge within the heat section open the back of the machine (the jam door) and check there is no paper.
If the printed document is getting stuck just after the toner cartridge it will most likely to be the heat section will need replacing.