Question about SanDisk Sansa Clip MP3 Player
Posted by Anonymous on
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Posted on Jan 02, 2017
Comment by vickisanchez, posted on Mar 19, 2008
IT FINALLY WORKS !!!!
Sandisk Tech support had me do the following:
- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.
He also had me to:
- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.
If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
Posted on Apr 29, 2008
SOURCE: sansa clip code 10 error
The solution for a Code 10 error is always to unplug the mp3 player from the computer, uninstall all software related to the hardware (in this case, uninstall all Sansa-related software), restart your computer, reinstall all software from the installation CD (you can also get it from Sandisk's website if you have lost the CD), restart the computer one more time, and THEN replug the mp3 player.
There MIGHT be an easier way - you can try running the Sansa Recovery Tool - but Code 10 is almost universally an uninstall/reinstall situation.
-Tha Mp3 Doctor
Posted on Feb 27, 2009
Try another service pack on your windows XP or use Winamp ( Newest version ) To transfer music to your mp3 player.. hope it helps :)
Posted on Jun 22, 2009
On your Sansa Go to "Settings" then "System Settings" then "USB Mode," change it to MSC, now try connecting it. If that doesn't work try the other modes just in case.
Hope this helps!
Posted on Aug 25, 2009
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