When I am watching the surveillance through by IE browser, the connection constantly drops, and after awhile it will automatically re-establish the connection to the camera and I can see the video image again. I am on Vista. And the camera is 10 meter from my wireless G-router, DIR-455, seperated by 2 wall. What could be the problem? wrong browser? Too far?
If you have configured Motion Detection then your problem may be because the camera only turns on when motion is detected. That is why it will seem as if the camera is dropping the connection.
If motion detection is not configured then you may be experiencing the same thing I have experienced. The camera does not record in full real time. It only gets snippets of information so the subject seems to jump from one place to another if they move fast. I guess this is a feature of IP cameras because they need to pass through the network with a lot of overheads. This is where good old CCTV cameras with their coaxial cables are best. They may be more difficult to install because of the cabling but their performance is a lot better
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Try a factory reset.
Login into you router using your browser (connected by a LAN cable) and under the wireless section you should see the network password.
You can do a factory reset by logging into the router using you browser. Go to the settings and perform a factory reset
If you forgot the router password, you ill have to do a factory reset by locating a small hold on the back of the router and insert the tip of of paper clip for about 10 seconds while the power is on. The router will be reset to out of box status and then you can ssets-up form scratch.
May be a licence problem do a check using IE > Tools > Internet Options > Advanced Scroll down to Security and check the box = Allow the software to install or run if the license is invalid > OK Restart computer and try your software using IE
To set a static IP on the camera, do the following:
1. Chose an IP address for the camera that is outside your normal DHCP range but within your network subnet.
For example, if your router uses DHCP and gives out addresses in the range of 192.168.1.1 up to 192.168.1.10, you should chose an IP address beyond that (e.g. 192.168.1.20).
2. Login to your camera's current IP address and go to Setup -> Network setup
3. Turn off DHCP and type in the IP address that you chose into the configuration.
4. Restart your camera.
The above should fix your Static IP address question.
With regards to your Wireless question, you should make sure of the following:
1. Your router is set to broadcast its SSID
2. Your router is setup to use WPA (not WPA2)
3. Your AES password in the camera config is the same as that as the routers
I presume it's a cordless phone? If so, it's possible that it's interfering with the wireless signal. If that happens you will see the wireless connection being dropped - go into the wifi config utility and check how good the connection is. If this is the case, changing the channel may help. To do that,bring the router over to your PC and connect with an ethernet cable (just in case something goes wrong with the channel change and you lose the wireless signal.).
You need to find the "router homepage" in your web browser. If you don't know what it is, in windows click start -> run -> type "cmd" and press enter. In the command screen that pops up type "ipconfig" and press enter. It'll show you a few things. One should say "Default Gateway" followed by numbers.Write those numbers down (probably will be something like 192.168.1.254).
Open your web browser (IE, Firefox etc...) and enter the numbers. This will bring you to the router page. There should be an option like "Wireless" and under there you should see "change channel". It may be in the advanced option window.
IF your computer is NOT dropping the wireless signal when the phone rings, but the internet connection does drop - check the DSL signal light on your dlink. If it is flashing or not on, then the problem is with the DSL filters (small white connectors sent with your modem.). Always ensure any phone on the same line as the DSL is filtered or it will cause the internet connection to drop whenever the phone rings or is picked up.
I haven't got solution for my problem. but I have got the total specification of my D-Link DCS 5300G Web CAM from net and It's clear that My Web CAM not support any other browser except Internet Explorer. If I am wrong please tell me.
Plug in the network cable first and make sure the following settings are correct:
1. SSID is the same and set to broadcast
2. You are using the same WPA AES password as the router (or WEP password if you are using WEP)
3. The wireless antennae is connected
4. The camera is located not to far from the router
After that, remove the network cable and restart your camera.
This link indicates there may be an issue with hiding the SSID in the wireless router. A security item employed by some users. IF this is the case consider broadcasting the SSID and employing WEP or WPA encryption in the wireless configuration for both the router and the adapter cards to secure the wireless connections..