When I am watching the surveillance through by IE browser, the connection constantly drops, and after awhile it will automatically re-establish the connection to the camera and I can see the video image again. I am on Vista. And the camera is 10 meter from my wireless G-router, DIR-455, seperated by 2 wall. What could be the problem? wrong browser? Too far?
If you have configured Motion Detection then your problem may be because the camera only turns on when motion is detected. That is why it will seem as if the camera is dropping the connection.
If motion detection is not configured then you may be experiencing the same thing I have experienced. The camera does not record in full real time. It only gets snippets of information so the subject seems to jump from one place to another if they move fast. I guess this is a feature of IP cameras because they need to pass through the network with a lot of overheads. This is where good old CCTV cameras with their coaxial cables are best. They may be more difficult to install because of the cabling but their performance is a lot better
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May be a licence problem do a check using IE > Tools > Internet Options > Advanced Scroll down to Security and check the box = Allow the software to install or run if the license is invalid > OK Restart computer and try your software using IE
To set a static IP on the camera, do the following:
1. Chose an IP address for the camera that is outside your normal DHCP range but within your network subnet.
For example, if your router uses DHCP and gives out addresses in the range of 192.168.1.1 up to 192.168.1.10, you should chose an IP address beyond that (e.g. 192.168.1.20).
2. Login to your camera's current IP address and go to Setup -> Network setup
3. Turn off DHCP and type in the IP address that you chose into the configuration.
4. Restart your camera.
The above should fix your Static IP address question.
With regards to your Wireless question, you should make sure of the following:
1. Your router is set to broadcast its SSID
2. Your router is setup to use WPA (not WPA2)
3. Your AES password in the camera config is the same as that as the routers
Configuring your Linksys router for remote desktop is a task that's
needed before you can access your computer from outside the network. If
you plan to connect to your remote desktop machine from the Internet,
you need to configure the router to allow traffic to the PC. Linksys is
a common router used on home networks for wireless and LAN
configurations. Configuring your router to allow port forwarding to a
remote desktop only takes a few steps through the graphical user
your browser window and type the IP address of the router in your
address bar. This opens a window for the username and password needed
for access to configure the router.
the "Applications and Gaming" tab on the opening screen. This opens a
window with a list of ports of which you can open for access on your
Type "Remote Desktop" in the application textbox.
Enter "3389" in the "Start" and "Stop" port ranges. This port number is specific to the remote desktop application.
Leave the value of "Both" in the protocol listbox.
the IP address of the internal machine on your network. The IP address
is the machine running remote desktop. When traffic from the Internet
reaches the router, it forwards the request to this IP address.
Check the "Enabled" checkbox and click "Save Settings."
I haven't got solution for my problem. but I have got the total specification of my D-Link DCS 5300G Web CAM from net and It's clear that My Web CAM not support any other browser except Internet Explorer. If I am wrong please tell me.
Plug in the network cable first and make sure the following settings are correct:
1. SSID is the same and set to broadcast
2. You are using the same WPA AES password as the router (or WEP password if you are using WEP)
3. The wireless antennae is connected
4. The camera is located not to far from the router
After that, remove the network cable and restart your camera.
Sorry I have followup question before I can help you....
Are you trying to take snapshots using the button on the main screen when looking at it on the web page screen in IE or are you talking about hitting the snapshot button (looks like a tiny camera) in IP surveillence?