Question about Dell 1815dn All-In-One Laser Printer

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Jam 2 error...

Indicates 'Jam 2' error, open back and front door. I've even had the printer apart to find no paper in any pathway, even vacuumed and blew it out. When it first jammed - it showed 'Duplex Jam', the person using it pulled the paper out - could that have caused another problem?

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  • lgarner94 Jan 30, 2009

    I cleaned it all out, no paper - tech said over $300 to repair - ordered new like, from Dell $359.

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  • Contributor
  • 35 Answers

The issue is most likly the fuser. Check it for paper. It may need replaced. If you need a technician to do it, replace the printer. It will be cheaper. if you can do it yourself, look into the price of a fuser.

Posted on Jan 30, 2009

  • Josh Stingel Jan 30, 2009

    anytime you start looking at internal parts other than consumables, a new printer is almost always the best choice.

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How do I clear paper jam


The flashing error code that indicates a jammed printer is the digital-age equivalent of a flat tire. Sooner or later it happens to everyone, so you'd better know how to get things moving again if you want to finish your print job.

1.Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.

2.Turn off the printer.

3.Remove any paper trays. Inspect them for wrinkled or damaged paper.

4.Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.

5.If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

6.If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

7.If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.

8.Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

9.If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

Sep 21, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

My ricoh aficio 1035 shows a paper jam and it is cleared. There is nothing in the pathway. It continues to say there is a paper jam. What can I do? I've taken it apart in the area of the jam and...


There is an actuator type sensor between 1st paper tray and reg sensor.sometimes a piece of paper gets stuck there. Open the door on right dude and shine s torch down u may c a piece there. If not go into service mode and do an smc print and identify sensor with jam and test it in input mode.

Sep 13, 2011 | Ricoh Aficio 1035 Copier

1 Answer

I have an HP Laser Jet 1320. The error light with the triangle and the explanation point is flashing. There is no paper jam. I have turned off the unit and plugged it back in. Can you please tell me what...


Its indicates attention..1. door open 2. cartridge missed 3. no paper in tray 4. paper jam.
open the door there is notch which pushes the switch check notch broken? reinsert the cartridge check, load paper in tray check paper sensor flag strucked. Lift registration assm plate any paper partials under clean it..

Sep 07, 2011 | HP LaserJet 1320 Printer

1 Answer

Printer indicates paper jam every few pages, but there is no paper anywhere in the paper path. If I open the top cover and close it, it will print a few more pages, then indicate another paper jam


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 08, 2009 | Xerox Phaser 6180N Laser Printer

1 Answer

HP 6540 Lights flashing can't print


This indicates a paper jam or the printer is out of paper. Do not clear a paper jam from the front of the printer.

The printer might be out of paper
1. Place paper in the In tray.
2. Press the Resume button on the front of the printer.

There might be a paper jam
1. Press the Resume button. If the paper jam does not clear, then go to the next step.
2. Push the two latch handles on the rear access door toward each other, and then remove the door.
3. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.
4. Replace the rear access door.
5. Press the Resume button.

If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory.
1. Turn off the printer.
2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer.
3. Remove any paper inside the printer.
4. Open the duplexer.
5. Remove any paper from inside the duplexer.
6. Close the duplexer, and then re-attach the duplexer to the printer.

If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam
1. Turn off the printer.
2. Press the buttons on the left and right sides of the accessory, and then remove it from the printer.
3. Remove any paper that is inside the printer.
4. Lift the back lever on the accessory, and then unhook the Small Paper Tray
5. Tilt the Small Paper Tray forward and open the lower door of the accessory.
1. Tilt the Small Paper Tray
2. Open the lower door
6. Remove any paper that is inside the accessory.
7. Close the accessory, and then secure the back lever to close the accessory.
8. Re-attach the accessory to the printer.

Oct 03, 2009 | HP DeskJet 6540 InkJet Printer

1 Answer

Brother MFC-8440 All-In-One Laser Printer Paper jam How do I correct this? There is no paper along any pathway!!


does it ever reset by opening and closing front door? if not, there could be paper stuck in fusing area behind rear door. open and inspect. if you see no paper, pull drum unit out and locate open slot in the bottom, center of drum unit. could be a small scrap of paper in that slot.

hth,
razors

Jan 28, 2009 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Error paper jam


ellow bkadam,
there something little piece of paper stuck at you fuser there.that why appear paper jammed...try to open u fuser cover...maybe it can help

Nov 07, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

Paper jam 11


Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

Nov 07, 2008 | Copystar CS-1815 Printer

1 Answer

Panasonic printer dp4520 error code j40


This indicates there is a paper in the fuser area(very Hot section be cautious).1. open the front door.2, open the left side door. look inside for a green plastic handle & lift up he metal guide plate sometimes the paper gets wrapped around the upper heat roller or curled up and around the separator claws. if so be very careful not to scratch the rollers or break the sep claws. there is a green handle/knob located in the machine that can be turned, this turns the fuser rollers and makes it a little easier to remove a fuser paper jam. After you remove the paper jam close all the doors/panels you first opened. the copier should reset itself. I have seen the pj errors change to a new one indicating another pj still exists. if so look again and remove as indicate by the Lcd screen. Please leave positive feedback if this helps

Jun 07, 2008 | Office Equipment & Supplies

3 Answers

Paper jam. we removed the major portion of it. bit of paper is inside. we can't find out that. display shows 13.20.00. we removed front and back except toner catridge. what we have to do.


Try this linke below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=411171&prodTypeId=18972&prodSeriesId=411171&objectID=c00642524

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.

Sep 27, 2007 | HP LaserJet 3550 Printer

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