Question about Dell 1815dn All-In-One Laser Printer

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Jam 2 error...

Indicates 'Jam 2' error, open back and front door. I've even had the printer apart to find no paper in any pathway, even vacuumed and blew it out. When it first jammed - it showed 'Duplex Jam', the person using it pulled the paper out - could that have caused another problem?

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  • lgarner94 Jan 30, 2009

    I cleaned it all out, no paper - tech said over $300 to repair - ordered new like, from Dell $359.

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  • 35 Answers

The issue is most likly the fuser. Check it for paper. It may need replaced. If you need a technician to do it, replace the printer. It will be cheaper. if you can do it yourself, look into the price of a fuser.

Posted on Jan 30, 2009

  • Josh Stingel Jan 30, 2009

    anytime you start looking at internal parts other than consumables, a new printer is almost always the best choice.

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