The paper goes in a little ways, then goes sideways and crumples and doesn't go any further. I have looked for something stuck in the printer, but don't see anything. I have held the printer upside down, hoping something will fall out, but still nothing. Is there a way to open up the feeder to check to see if there is anything stuck in there?
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Re: the paper wont go through the printer
Hi there ok
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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There could be a foreign object or torn piece of paper that's stuck further inside the printer mechanism path. Try using a flashlight and inspecting any access or clean out hatches. Sometimes something will be caught inside and cause the paper you feed in to crumple and create a jam. I watched a video on youtube giving different ideas on how to fix this problem. Fixing Paper Pick-Up Issues
the roller on one side isn't picking the paper while the one on the other side is. Hwnce the uneven pull on the paper force the paper sideways and then jams.
This is usually caused by dust in the interior of the printer so try this:-
This is sort of scenario could be caused by dust inside the printer. Dust prevents the rollers from having a firm grip on the paper while picking paper. When one roller has a firm grip and rolls the paper well while the other doesn’t, jam/crumpling results. So I will suggest you get a long handle brush and try to reach as far inside the printer as possible and brush (from the back and front; if you have a blower please use it as well). This, if properly done should do it. Brush especially the rollers etc.
Paper is not feeding through your printer properly.
First thing you should do is to remove the paper from your paper tray. After removing, place the paper back in the tray, making sure it sits evenly within the tray. There should be no part of that is higher than any other.
Next, carefully close the paper tray, making sure that no part of the paper catches when closing. Do this by feel. If you feel any resistance when sliding the tray shut, pull the tray open and try again.
If this does not solve the problem, open the printer doors and take a look inside the printer. There might be something small impeding the paper's smooth movement through your printer.
Finally, take a few seconds to clean the paper pulls (the little rubber wheels you see inside your printer). If these are dirty, the paper will not be pulled through the printer in an even way. It could pull off track causing one of the sides of the paper to rub against the printer. This is what causes the crumpling. To clean the paper pulls, just use a damp cloth and gently wipe them. Good luck!
This is sort of scenario could be caused by dust inside the printer. Dust prevents the rollers from having a firm grip on the paper while picking paper. When one roller has a firm grip and rolls the paper well while the other doesn’t, crumples result. So I will suggest you get a long handle brush and try to reach as far inside the printer as possible and brush (from the back and front; if you have a blower please use it as well). This, if properly done should do it. Brush especially the rollers etc.
first of all clean very well the pick up, then adjust the paper correctly, if doesn't work yet take a look under the printer, by pick ups side, may have a little piece to adjust the paper when it were pull, check if it is ok and if it has a spring.
you "may" have something stuck on one of the feed rollers - a ripped piece of paper or something. See if you can examine the rollers, and look very carefully, particularly on the side that the paper keeps jamming.
In all honesty though, printers are pretty disposable these days. They're not worth getting fixed, and if you can't do quick maintenance on them, getting a new one is your best solution.
I had the same problem and suspected that there was something stuck in the printer. I could not find maintenance manuals for free so I messed around with it for a while and found a temporary solution. There is a lever inside the printer and if you turn it to envelope setting it seems to give more allowance for the paper and it goes through okay. I think it is not a permanent solution because there is a screw missing and I suspect that it is stuck inside somewhere but the lever trick works. It is where the paper comes out after it is printed; at the front, bottom of the printer. If you find the instructions to open the printer, I'd appreciate them! Thanks, Helen
If it is getting crumpled in the tray, there is something blocking the paper path.
What I would suggest is taking out the toner and drum cartridge, then remove the paper tray. Tip the machine on it's back and look into the paper feed area for something blocking the paper path.
When it is crumpling the paper like that, the feeder is working fine, just something blocking the paper path.
You can take a minela folder, and gently push it through the paper path to dislodge the obstruction.