Question about SanDisk Sansa Clip MP3 Player
I had the same problem two days ago.
Working on the assumption that the problem was a corrupted file, here's how I fixed it. As you'll see, I connected my Clip an Macintosh computer to fix it, but there is probably an analogous procedure using a PC. But I'm not very PC savvy, so someone else will have to figure that out.
Also, I don't know that all the following steps are needed, for example, trashing the old content folders and creating new ones, but this is what I did, and success resulted:
Connect Clip to Mac
Click on Clip's icon to open it.
Open up all content folders and drag songs, audiobooks, podcasts, etc. to trash and empty trash. (The idea is to get rid of the corrupt file, wherever it is.)
Drag all Clip system files to a new folder on the Mac desktop to copy them. This will include DID.bin, RES_INFO.SYS, SYS_CONF.SYS, version.sdk and WMPInfo.xml (Basically, I copied everything that wasn't a content folder.)
Don't bother copying content folders AUDIBLE, AUDIOBOOKS, MUSIC, PODCASTS and RECORD. (Later, you'll create new folders to replace these, to ensure that no corrupted file is reloaded to the Clip.)
Go to the Mac's Utilities folder. Launch "Disk Utility." Select Disk Utility's "erase" function. On the left, where disks are listed, select the Clip. Click on the "Volume Format" dialog box and choose "MS-DOS filing system." (Don't bother with any of the erase options, such as replacing all data with zeroes. Just do the basic erase.) Erase the Clip.
When erase is completed, drag copies of Clip's system files from Mac desktop back onto Clip icon.
Use "new folder" function to create new AUDIBLE, AUDIOBOOKS, MUSIC, PODCASTS and RECORD folders on the Clip.
Eject Clip from Mac and note whether the screen shows the Clip "refreshing" normally. If it does, you're in business.
Posted on Jan 29, 2009
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Posted on Jan 02, 2017
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