Question about Maytag MZD2766GES Side by Side Refrigerator

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Freeze slite cool but refigerator is not cool at all

I woould like to know what to do or how to check my refigerator myself the freezer is slite cool but it is not making ice and the motor is running but the refig is not getting cool at all and there is ice and side the back of the refig .so wjay shoule i do.

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Sounds like a defrost system failure. This could be the freezer fan, heater, timer. You need an OHM meter.

You can manually defrost the freezer with a hair dryer that will get it working for a couple of days. Remember there is a lot of ice behind the freezer back wall, you can only see the tip of the iceburg.

Posted on Jan 23, 2009

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The refigerator and the freezer is not cooling


Check your door gasket seals - make sure your condenser is not dirty and covered with dust.

Check your thermostat setting, raise the knob if applicable.

One thing to check too is at the back of your freezer's panel, look for any over frosting evap coils and a malfunctioning evap fan - an over frosted evap will cause poor cooling.

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Our Kenmore Refigerator was purchased July 1992. Model # 363-9524720 Serial # L220-16905. Problem: Refigerator runs but freezer section does not freeze and ice cubes are not forming. Food storage area does...


As a start, try cleaning the coils and fan under the refrigerator.

You would not believe how many refrigerators and freezers I've worked on which required nothing but a good coil cleaning. The dirtier these coils get, the less efficient the unit becomes until it reaches a point that it almost appears as if the refrigerant unit is not working at all when all it really needs is a good cleaning.

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Area around freezer door is very hot to the touch. ice maker works, but after awhile the ice will melt. freezer is freezing.


HI, That area being hot is a sign the refigerator is not cooling properly. We need to pin point the cooling problem.
First, are you noticing any frost build up inside the rear freezer panel?
Are the fans and the compressor running?
Please let me know so I can assist you through this.

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Is the fan in the freezer running?? Is there frost on back panel of freezer??

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