Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

1 Answer

Can't load software for futura

I couldn't get futura software to run so I could embroider, so tried to reinstall. I get a message 2147024891 error. The installation then aborts. Can anyone help?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 84 Answers
Re: can't load software for futura

Hi Sunbob, please begin by downloading and installing the latest software and updates that corresponds with your equipment by clicking on the URL below. Well, let's be as proactive as possible, so, let me rephrase. Download and install the appropriate software/updates that corresponds with the Operating System of your Computer first. After successfully installing the computer Updates, restart your computer to ensure that the newly installed drivers can confirm their stability. After restarting your computer, then begin to acquire the neccessary updates for your Machine. Please update your post with any developments so I can stay informed of the status of your issue.....good luck my friend.

Posted on Aug 04, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Trying to use my futura ce-200. original software hangs on Win7 machine, updated software just says: entry point not found... the procedure entry point splash textcolor@@yaxk@z could not be located in

Make sure you downloaded the correct update. Reinstall the original software. Now right click on the program file (.exe) file in the software folder (prob on c:, folder called Futura **). Mine is different than end of file will be different, so I put ** instead). After you open the file folder...right click on the program file & choose properties; choose Compatibility; Check the run as box (mine is set to winXP 2); and check the run as administrator box.
Try opening the program...if it can then do the update install.

May 15, 2014 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Everytime I open the Singer Software the following message is comming up: The procedure entry point ?Splash_TextColor@@YAXK@Z could not be located in the dynamic link library CF_Splash.dll.

The Singer software is cr..... It's loaded with a bunch of junk. The best thing you can do, seriously, is go into your control panel, remove all of the software from the PC (keep the USB cord unplugged from the sewing machine) and reinstall EVERYTHING.

If you aren't clear on any of the steps of what you have to do, please post a comment back to me. I'm not only an avid sewer, but am pretty computer savvy. I'll be happy to take you through the steps to get you back up and running. I have a CE100 myself and troubleshot people running Windows 7 without the 2.5 Futura upgrade on their PC's to get their Futura's running. I'm not great, but I am pretty good. We'll get you embroidering in no time and to heck with the lack of Singer's support!

Jun 15, 2011 | Singer CE-100 Futura Computerized Sewing...

1 Answer

I have a singer futura ce100 i loaded updates etc for win 7 and still have an error sayin a dll file was not loaded .this is a 64bitoperating system

I've posted a set of instructions for running XP programs on windows 7 as a virtual machine. It's a bit lengthy, but follow carefully and you should be just fine. It's worked perfectly on my Windows 7 and I've been happily embroidering since I've installed it!

I really hope this helps you!

Jan 11, 2011 | Singer CE-100 Futura Computerized Sewing...

2 Answers


I just bought a new Futura CE250 & had the same problem.

I fixed my "can not run an x86 build of this utility on x64 platform" by visiting the futura support website & downloading a service update. I have a computer with Windows 7 installed. There are also updates for Windows Vista & other operating systems as well.

The website is

When you are there, click on the link on the left for "Service Updates."

The actual link to where I downloaded my udate is:


Sep 23, 2009 | Singer CE-200 Quantum Futura Computerized...

2 Answers

Futura 100 Embroidery machine...Need to cancel previous transmit

Had the same problem. Singer rep. solved this mystery in just min. after talking to her.
You can call singer company at 1-800-4SINGER. It will take a long time to get through, but they can talk you thru to resolve this matter. Or just visit and go to F&Q section, #7 question.
Or you can email (that's talk to us @ ...)
They answered my email the same day!
Hope this helps!

Jun 19, 2009 | Singer CE-100 Futura Computerized Sewing...

2 Answers

Singer Futura 250 under XP - embroidery unit won't move

The machine has to be leveled. What I mean is that the embroidery part has to be level so the conector can send the information to the machine. Turn on the machine, open the software at the computer and try to pull the embroidery arm a little up (very carefully) if the hoop moves and the machine beeps it means that the computer is comunicating with the machine. Try to put something under the machine to level it.

Jun 08, 2009 | Singer Sewing Machines

1 Answer

Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.

I received an email back from Singer stating that it is not possible at this time to load the Futura software on a 64-bit system using Vista. I have emailed to ask whether it would load if the OS were XP, but I haven't heard back yet.

They said that they were working on finding a fix for this, but they aren't sure that they will since it's a hardware problem.

Mar 02, 2009 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Futura CE-200 Software fails to initialize on XP sp2

Maybe you should try to contact singer south africa and ask them whats wrong, my laptop did the excact same thing switch over to home pc and no problem ever again.

Mar 02, 2009 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Hoop arm won't slide to start position

You can try re-loading the program, it is possible the static spark has corrupted one of the chips if this is the case and the re-loading does not fix the problem then I am afraid you need the services of a sewing machine tech.

Jan 28, 2008 | Singer CE-100 Futura Computerized Sewing...

Not finding what you are looking for?
Singer CE-200 Quantum Futura Computerized Sewing Machine Logo

78 people viewed this question

Ask a Question

Usually answered in minutes!

Top Singer Sewing Machines Experts

Bargain Box
Bargain Box

Level 3 Expert

1388 Answers

Cindy Wells

Level 3 Expert

4722 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Are you a Singer Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides