Hello, I am using ECS A780GM-A mainboard with 32 bit Vista SP1 included. I have a big problem with my Philips SRM 5100 dongle with this mainboard. When I plug and play SRM 5100 USB Dongle Vista automaticaly setup the USB driver and my remote working exactly. After restarting Vista , USB Dongle Driver became UNKNOWN USB DRIVER on the device maneger, and SRM 5100 doesnt work at all. In order to use SRM 5100 every time when Vista starts, i have to unplug the USB dongle then plug the USB dongle. Any advice about this boring problem? Thanks a lot.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
if u using any external usb hub than u must ignore the hub and plug ur usb device directly on usb . if u arent using external usb hub than u must install compatible chipset driver for ur system or re install usb drivers too.enjoy and good luck
i had a simular problem
turn off your computer
hit the power button and go to bios
make sure the dongle is plugged in
is the computer trying to load from the dongle
disable this item if it is
are you running a raid on this computer if not
select the ide option in bios
you should have three choises
choose IDE and then recheck
thats how i fixed my simular problem
i hope that helps
Be sure your system meets the minimum System Requirements. • Standard USB interface • Microsoft Windows® 2000, Windows® XP or Windows® Vista • Mac OSX 10.3.7 up to Mac OSX 10.5 32 bit version • Minimum 50MB of free hard disk space • Minimum 128MB RAM • Microsoft Internet Explorer 5.5 or higher
Uninstall or reinstall SP1. Like Windows XP, Vista will not be reliable until SP2.
If you are using the USB modem via a PCMCIA USB 2.0 adaptor, then you will have a power issue. The PCMCIA cannot supply enough current to properly initialize a USB mode (500mA). You will need to get your self a powered hub or get yourself a HSDPA mobile.