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M1070 kocaso tablet wont power on

Used last night at work.. locked screen out back in pouch few hours later came home left it on the table went out then came back home and the lock screen would come and go almost like playin peek a boo anx I had to wait to catch it before it disappeared.. then this morning I I had some trouble turning it on and when it did it had all these error messages sayibg that ,"xxx" named program failed and I couldnt open anything so I powered off and now I cant turn back on itll get to the shiny android screen and stay there.. got this tablet 3 days ago help me!!!

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Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

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Kocaso M1070 turns on goes to bold android screen and hangs please can anyone help my 6year old is heartbroken I bought the tablet from mighty deals in June when I had the money and gave it to my son...


Anyone from Kocaso, or anyone who owns one of these please jump in and correct me, please!

I suggest first trying the toll-free help for Kocaso: 1-866-777-0079. They are open M-F, 9:30am-6pm EST. Follow exactly the help instructions from that person first! Ignore the rest of this!


Do you know what your son did to induce the error--if anything? Do you still have the manual? Have you tried soft and then hard reset?

Use your PC/Laptop/Mac--not a tablet--to navigate to these links and downloads.

I've done some searching: Manual--Download from this link and open the PDF file with Adobe Reader on Windows. (If you don't have Reader installed, the most current version is a free download at Adobe.com.)
http://www.kocaso.com/manuals/?model=M1070

Firmware Upgrade: Their manual doesn't appear directly to indicate how to perform a hard reset without upgrading firmware. Telephone support should instruct well about that, though. See the manual on page 13--that's likely your tablet's problem! That refers the reader back to "Should I perform a firmware update?" on page 12.

I hope that firmware update isn't required: It may prove very risky--perhaps making your tablet useless.

Note the screen picture on page 9 of the manual: "Backup and reset"--if you can navigate to that, click navigate further in the menu to "Factory Data reset" (that's what my Android 4.0 tablet indicates, anyway--it's likely the same wording). Execute, (and, click "Yes, etc.") if possible: It likely isn't possible, is it?


Here's the firmware update site for the 1070 models: The procedure is somewhat involved, yet not impossible. Actually, two versions of the 1070 tablet exist--1070A and 1070B. You need to determine which one is your's. Definitely click and read "Serial Number Checklist.txt to help determine which firmware update to use. It appears somewhat ambiguous with one model. Again, telephone support ultimately should prove correct here, in your case.
http://www.kocaso.com/firmware/?model=M1070


Yet again, talk to a person at Kocaso first, always ignoring all of this, if possible!


I'm making a guess here: Note step 2 of the "Firmware Update Instructions.

"Turn off the tablet."

Then "Press the Volume + button of the tablet and keep it pressed. "

That point in the process likely should offer an option for factory reset, given that you can't navigate your tablet's "Settings" menus. Navigate on that screen and execute--clicking "Yes," or otherwise affirm.

Try to get in touch with the company! Online, they provide a form in 'Contact Us"--use that in place of calling, if necessary.

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Try pushing the reset button in the TINY hole in the back of the tablet. This will reset it to factory if it works.

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