Question about Snom 300 IP Phone

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Can't connect to phone

I have a SNOM 300 connected to a lap top running Ubuntu 8.04 which as a second network card installed. The SNOM is connected via the "net" port to the second network card. I got an IP address when the phone was first initializing, but after it gave the MAC address it began to read
"Ethernet Cable Unplugged"
even though it is definitely plugged in. I can't ping the phone. I am not sure what is wrong or needs to be added to make this work.

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Hi,

I bought SNOM 300 and i was unable to connect the router in first go. it was keep saying Send DHCP reqt but nothing was happening. i tried even connecting SNOM 300 dirctly to my laptop but in vain. in last i started receiving message Ethernet cable unplugged.

I reset the SNOM 300 to the factory defaults which solved the problem immediately.

Get to the phone menu "configuration-Reset" and select this option. it will ask for the admin password which is 0000. This will fix the issue. try it.

Posted on Mar 12, 2009

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