Question about Dell A960 All-In-One InkJet Printer

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Dell printer A960 paper jam problem

It says press power,clear paper jam, but we cannot see any paper at all. I have opened it up in the middle and the little roller on top. Am I missing somewhere to open? It will actually take a piece of paper and act like it is printing and spit it out with nothing on it. Please help.

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Re: dell printer A960 paper jam problem - Dell A960 All-In-One InkJet Printer Printers & Copiers

Is your ink running

Posted on Jul 11, 2007

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Paper jam - I can see the jam, but don't know how to remove the paper.


Open the top cover of the printer.

If you can see the jammed paper, take one or more sheets of paper and pull them toward you.

While pulling the paper, press the RESUME button to turn the paper feed rollers.

If the paper needs to be fed in the opposite direction, release the RESUME button and then press it again.

If the paper is still jammed, turn the printer off or remove the power cord from the printer. Then turn the printer back on or plug the power cord in.

The printer will run through a reset cycle, which may clear the paper jam.

If the paper is still jammed or if several (8 to 10) sheets are jammed, take hold of a sheet in the middle of the stack using both hands.

With firm, even pressure, pull the sheet toward you.
Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.

Make sure no scraps of paper are left in the printer.

Close the top cover of the printer.

Try printing again.

Apr 16, 2011 | HP PSC 750 All-In-One InkJet Printer

1 Answer


Could this the cork pad off the paper sheet feeder? Look toward the bottom right of the area you stack the paper in. If there is a recess about the same size as the part you have in your hand, then this is the answer.

If it is the cork pad, you can simply glue it back in place.

Any chance you could post a small photo of the item on here?

Oct 16, 2007 | Dell A960 All-In-One InkJet Printer

1 Answer

I have a dell 948 all in one printer, clear paper jam then press check. There is no paper jam. I have follow instruction and site recommendation, ran printer software, problem still exist, please help

This is a known issue with Dell all in ones.

It's a problem with the power supply inside the unit.

If you were in the middle of a print job, though, and it jammed, do recheck as I've been caught out
with a paper jam where a tiny partical of paper was doing the jam. Look carefully before contacting Dell support.

Dec 31, 2010 | Dell 948 All-In-One InkJet Printer

2 Answers

Clear Paper Jam message on my Dell 948 nAll in One

press cancel button,, for 30 seconds, it will reset, either, press, on/ off button once.

Jan 17, 2010 | Dell 948 All-In-One InkJet Printer

1 Answer

I have an epson stylus photo 1400, and i did somethign stupid and jammed some paper, and i would like to know how to remove it. i can see it, but i can't grab it, and i don't know if there's any way i can...

Hi there,

Well first of all you can try to reset your printer -
Turn off printer

Press and hold 'stop' 'maintenance' and 'power'
buttons for about 10 seconds.

A message will appear on the screen.
power off and back on for reset.

Try the following steps to clear any jam -

1. Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.
2. To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.
3. For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out. 
4. Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset. 
5. Try printing another document.

Good Luck!!


Oct 06, 2009 | Printers & Copiers

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Constant yellow blinking light, no paper jam

I found this on the HP support site:

The power light is on, and the resume light is blinking.

c00109831.gifc01272271.gifc00109834.gif The printer might be waiting to complete a print job or to receive data from your computer.


Wait for the printer to finish the current task. The printer is waiting for the ink to dry on freshly printed paper.


  1. Remove the paper with fresh ink.
  2. Press the resume button.
The printer might be out of paper.


  1. Load paper in the paper tray.
  2. Press the resume button.
The printer might have a paper jam.


Clear the paper jam. If the resume light continues to blink after the paper jam is cleared,


if the print carriage is stuck or making a grinding noise, then follow these steps.


  1. Lift the top cover of the printer.
  2. Turn the printer off and then on again.
  3. Unplug the power cable from the back of the printer when the grinding noise starts. Unplug the power cable from the wall outlet.
  4. Movethe print carriage toward the middle of the printer (this proceduremight take a couple of tries to get the timing correct).
  5. Remove the print cartridges and close the top cover.
  6. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet.
  7. Open the top cover, reinstall the print cartridges, and then close the top cover.
The printer may be ready to eject banner paper.


Press the resume button to eject the banner paper.

Mar 14, 2009 | HP DeskJet 5550 InkJet Printer

1 Answer

Jamming problem

try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Mar 06, 2009 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

My dell 960 wont feed paper and keeps giving me a message there is a paper jam... but I don't see any paper

Its a Hardware problme with the Printer..Printer needs to be get repaired or needs to be replaced

Feb 28, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Paper Jams

Best paper is a about 20lb paper. Make sure you fan the paper to get air between the sheets so it doesn't try to pull multiple sheets at the same time.

Blow out with compressed air (available at office max walmart etc.

Make sure there are no small pieces of paper stuck anywhere in machine

Jan 22, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

How to clear carrier jam in Dell Photo All in One 944

simply open up your printer and see if there is any residual paper that get stuck, in some case if you can find some small miniature piece of sensor it might cause a erratic sensing that there is a presence of paper while there isnt, try to clear this or clean.
paper jamming indicator means there is some paper in the paper path, unless otherwise ou clear this up you cannnot print.
after you may need to power down or restart your printer once again

Nov 27, 2008 | Dell 924 All-in-One InkJet Printer

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