Question about Panasonic Workio DP-2500E Copier

1 Answer

Panasonic dp-2500 hi, ren16, thanks for your reply. the main problem i am having is in my country, panasonic dealer does not provide services for this model. so i somehow managed to find a technicion from that company and did a service. i was present when the guy did the service. i think near the drum he showed me a roller ( i think this is called magroller) and said he is unable to clean tat because the black pouder sorrounding one was a magnetic one, and he said we cant by that in my country. but according to you, normall toner is in magroller. please let me know is it safe to remove what ever surrounding in this roller. (mag roller pic http://www.alibaba.com/showroom/Mag_Roller.html) please let me know only thing surrounding the magnetic roller is also normal toner, if not do i need to buy something else. because when touch that roller te ouder was moving due to magnetic effect. thanks oo7

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  • eupu Jan 26, 2009

    Hi,

    first of all thank you for your kind reply.
    there is no lines on the copy or the printout. its just the density of black is less. for example if I print a black and white image, i want see black areas as fully black, instead there are white spaces which not been printed properly. furthermore, when i touch the printouts black does not come out.

    from your repond i understand there is no special powder for mag roller, its just normall toner.

    again thanks
    oo7


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Are you getting black lines or white lines on your copies? If you have a problem wit void or white lines it may be in the developing unit. You can use a dry rag to wipe off the mag. roller, but I think your problem is with the drum unit & the primary charge roller. In that copier the drum is on the developing unit. I think your tech is miss leading you or trying to charge you for a very coastly part. You can get a new drum for $20.00 or so...Good Luck

Posted on Jan 25, 2009

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