I have a dv2401tu and earlier also the problem was comming so i got it exchanged and now also the problem has started in the new drive.the drive ejects out and the green light is also shown but the cd doesnot run What do i do
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good thing is it seems like a software fault not hardware, when it isn't working check to see if the drivers are still there and if they are updated. something may be deleting the drivers for the device like a virus. so there may be a program that you use after you recover that sends it to **** again. Download Avast! antivirus and use that, best protection around.
To check to see if the DVD/CD has the drivers click start -> right click computer -> click manage -> (wait for screen to load) click on device manager and navigate to the cd/dvd rom drive. you can manage the drivers from there and update, locate the driver and backup, rollback drivers etc..
First try cleaning the DVD drive lense. If it does not help then Try system restore to restore your computer to a previous date. For that click Start- Programs -> Accessories -> System Tools -> System Restore. Click Restore my computer to an earlier time and click Next. Select a date from the calender( select a date when it used to work) and click Next twice. Windows will automatically restart when restoration is done
When windows starts again try to burn disc. If the same problem remains then the DVDRW drive may have some problem.
Best tip is this:
make sure you didnot press "mute" on your laptop (this is often a small button or switch) or set your laptop volume to zero. Also check the volume settings in windows itself for volumes set to 0 or mute.
If all OK, download and install this file from here http://www.brothersoft.com/everest-home-edition-61488.html
it will tell you exactly all details about your laptop, including your soundcard details and most probably will give you a direct link to it's manufacturer. There you can mostly download drivers.
Please be so kind to let me know if this solved or helped.
The decoding program was apparently lost during the restore. Follow the link bellow, it will take you to the decoding software download at IBM's support site. This should correct your problem, if not let me know.