Question about Sony Playstation 3 (PS3) Console

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Unable to download system upgrade version 2.60

Every time i try to load the new 2.60 system upgrade on the ps3 via the internet I get this message "An error occurred during the downlad operation. A connection to the server can not be established. Error code 80710723". I have also tried downloading it to my pc but it gets so far and then stops. I am now unable to play on-line.

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  • Anonymous Jan 23, 2009

    yeah the same happens to me!

  • Anonymous Feb 08, 2009

    One solution ... Get an xbox!

  • Anonymous Feb 19, 2009

    nothing can be downloaded always says there is an error 80710723

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SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > WIRED CONNECTION OR WIRELESS > WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X I thought I should clarify my experience one last time in hopes that it may help someone. I was able to connect fine for a month before the 1.50 update and then things got really wierd. I have gone through entire days unable to connect to the network and entire days able to connect. Meanwhile I had full use of the PS3 internet browser and no other computer or internet issues. I can currently confirm that if I return my PS3 internet settings the original "automatic" settings I will not be able to connect, with these DNS settings in the PS3 I have no problems. I have cable internet access through Adelphia with a Linksys WRT54GS router communicating wirelessly with my PS3... GOOD LUCK!
The information I used to create this fix contained a link that has provided us with router specific DNS information to be used if the numbers provided do not work. http://www.opendns.com/start/at_home.php
Now, a day later, I am able to connect with the original automatic settings for everything including DNS. I must also point out that the network performance is much faster using the automatic settings and recommend using alternate DNS settings only when neccessary.


All I can say for those still having problems is reboot EVERYTHING. Your router, modem, PS3 and any other device that may be connected to your network.

If you still have problems try connecting the ps3 directly to your modem not through the router...

Posted on Jan 23, 2009

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80022d11 When i load gt5 it says that it's failing to register my trophys and so my game will quit .. what's the problem ?


Version v2.60 for the Playstation 3 has the only real fix for this issue. If you don't update to the latest version, or at least v2.60 you will keep getting this with multiple games, so you should update as soon as you can.

There are two ways to do this:

Update via internet connection:
First, go to "settings," then "system settings." There should be an option that says "update via internet." Select that, then leave the settings menus. Your PS3 will now automatically update the next time it is connected to the Playstation Network.

If there is something preventing you from connecting your PS3 to the internet, then you can use the following method:

First, insert a flash drive into your computer that has at least 168 megabytes of space on it. In your web browser go to http://us.playstation.com/support/systemupdates/ps3/ and click the big red "download now" button. This will bring you to a new page. Follow the instruction given on the page exactly or the update will not work.

Let me know how it goes. If you need any further support with this issue, be sure to leave a comment in this thread and I will get back to you. I'm here to help.

Mar 30, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Unable to down load latest update ,to be able to get on line .....version3.41.... runs really slowly an gets to 8% an then comes up fault has occured ...tried conection test and both ip address an...


If I were you I would download the update on your PC or laptop and place the file on a USB memory stick. Create a directory on the memory stick call PS3 and then inside that directory create a new directory called UPDATE. Place the PS3UPDAT.PUP file in that new directory called UPDATE. Now go back to your PS3 and go to settings, scroll all the way up the top and select system update. The next screen asks you to either update via internet or removal storage. Select removable storage and the PS3 will then update off of your memory stick.

Hope this helps and thank you for using FixYa

Aug 31, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I've gotten the error code 8002F14E after upgrading my ps3 to the latest version. system update stops at 68% and then this error pops out.


It is because you don't have the blu-ray drive connected that is making this fail. Hook it up again then try to update. If it doesn't update that way try downloading from Sony's site to a USB drive and update that way. If the laser is bad on the drive you may just want to get Sony to repair/ replace it, even if out of warranty as that is still cheaper than buying a new system.
If you cannot get to any menu to tell ps3 where it is to download it.
Then go to System Update but just tell the PS3 to go for an external device instead of looking for it over the internet.

Apr 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Blu ray up date


PS3 has a AACS (Advanced Access Control System) is a copyright-protection technology that is used on Blu-ray Discs. The copyrighted content is protected by setting an encryption key on both the disc and the device used to play the disc.

An AACS encryption key expires in 12 to 18 months and must be renewed, so no matter if you have a new PS3 or using it already make sure you keep upgrading your PS3 firmware regularly.

There are two ways to update as listed below:

* Update via Internet
* Update via Storage Media

Download the update data directly to the system from the Internet. The latest update is automatically downloaded.

Select Settings -> System Update, Download the latest update data from the Internet. Follow the on-screen instructions to complete the operation.

You also perform this system update via a storage media, Use update data saved on a disc, Memory Stick™ or other media. Download the update data from a Web site using a PC

Hope this helps, Wishing you happy holidays and happy Gaming, do remember to rate my solution

Regards
KreativeGeek

Dec 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 won't play blue ray movies!


Cause

PS3 has a AACS (Advanced Access Control System) is a copyright-protection technology that is used on Blu-ray Discs. The copyrighted content is protected by setting an encryption key on both the disc and the device used to play the disc.

An AACS encryption key expires in 12 to 18 months and must be renewed, so no matter if you have a new PS3 or using it already make sure you keep upgrading your PS3 firmware regularly.

Solution

There are two ways to update as listed below:

* Update via Internet
* Update via Storage Media

Download the update data directly to the system from the Internet. The latest update is automatically downloaded.

Select Settings -> System Update, Download the latest update data from the Internet. Follow the on-screen instructions to complete the operation.

You also perform this system update via a storage media, Use update data saved on a disc, Memory Stick™ or other media. Download the update data from a Web site using a PC

Hope this helps, Wishing you happy holidays and happy Gaming

Regards
KreativeGeek

Dec 21, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

Quantum of solace, on blu ray, previews play fine, film wont


Do need the internet, just go into your settings tab on the intro menu for the PS3 and hit system update. Use the via internet option and it finds the newest version...2.70. Takes a bit to download but, when it's done you get to enjoy watching the otherwise $30 drink coaster.

Mar 30, 2009 | Sony PlayStation 3 40GB System

1 Answer

System update


yes its abnormal..it should be done quite soon..the download is typically 120MB or so..do check your internet and network connections..if your updating via thumb drive etc make sure you have the right version for the update and have followed the procedure for the update...do check the ps3 website for more details..hope it helps!

Oct 29, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3


Hey fyocksofresh,

If performing a system update with your PS3 fails, you may wish to try updating using a USB flash drive and your home computer instead. In order to do so, you'll need to create the following folders on the flash drive itself:

PS3 > Update

Once this is done, you'll want to visit the website I've provided below to download the most recent software version. The link should be easily found under the "Download the System Software" heading on the page.

http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=275

Once you've downloaded the file and transferred it onto the USB flash drive, connect the flash drive to your PS3 and choose "Update via Storage Media" instead of the normal internet option.

In the event that updating the software this way doesn't work, there are a couple of things you may wish to try before attempting again.

1) Delete all the cache files and cookies from your PS3's internet browser.

2) Power cycle your PS3 (turn it off completely, then back on) before attempting again.

3) Restore the default PS3 system settings. This should clear any potential problems that may be caused by your current system software version.

If none of these help, I'd strongly suggest contacting Sony for more information. You should be able to do so by calling their toll-free hotline at 800-345-SONY (800-345-7669) or by filling out an online repair request form.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jul 26, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Download freeze


Is this when you try a second and third time to download the same movie? Try a different one. Update to version 2.2 (came out last night). It has upgraded reliability for the internet. Hopefully that helps. Good luck!!

Mar 16, 2008 | Sony Playstation 3 (PS3) Console

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