HP Queue Printer prints one extra job report page

Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

In the Print Queue toolbar you have these buttons:

1. Delete - Deletes the selected print job.
2. Hold / Resume - Will hold / resume the selected print job.
3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
4. Pause / Resume Printer - To Pause / Resume the Print Queue.
5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
6. Printer Setup - Lets you configure the printer's name and location details.
7. Printer - Sets the Print Queue window into Printer mode.
8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.

You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:

1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.

From the Print Queue menu bar, the "Jobs" menu has these additional options:

1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.

You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Issue Print jobs are stuck in the print queue (spooler) on a computer running Microsoft Windows connected to the print server. Nothing prints, and the print job in the printer's queue shows a status of Printing . These print jobs cannot be deleted even on the server, and it will not disappear or print until the Print Spooler service is restarted. Solution For Microsoft Windows Server 2003 and Microsoft Windows XP Professional x64 Edition, a fix is available in Microsoft Knowledge Base Article, The Print Spooler service may stop sending print jobs to a printer that uses the standard port monitor on a Windows Server 2003-based computer . Click here to view Microsoft Knowledge Base Article 934885 (http://support.microsoft.com/kb/934885) . To prevent this issue from occurring, disable the bidirectional printing support for each HP printer driver installed. To do this, perform the following steps:

1. Click Start , point to Settings , click Printers , right-click the icon representing the printer to be modified, and then click Properties .
2. Click Ports , click to clear the Enable Bidirectional Support check box, and then click OK .

NOTE: Sharing a printer over a network is a feature of Microsoft Windows and not HP printer specific.

The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

• Connectivity :
  • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
  • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
• Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
• Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
• Device manager : Checks for problems in Device Manager that would prevent printing.
• Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
• Port : Checks the port settings for the HP product.
• Driver : Checks for alternate-driver settings.
• Conflicts : Checks for conflicts with other drivers, such as other printer brands.
• Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

OK - all the answer posts on HP sites, Experts Exchange and MS have been a joke to this problem so far. HP 10xx series LaserJet printers do not work (well) in a shared environment. I have found two solutions to this problem. If you really don't understand shares/printing/services/firewall exceptions - don't bother trying this - buy a networked printer when the toner runs out of the HP10xx.
If you want to spend a few hours or about $100 for a print server/NAS device, read on... I HAVE an HP1022 shared on a Windows XP Pro SP3 machine serving as a print server to a Vista laptop, a Windows 7 desktop and a Mac-Mini running OS X 10.6.x. ALL are working.
1. Buy a network print server device (or a NAS device with an included print server - I picked up a Buffalo LS-CHL 1TB and it worked out of the box. I AM NOT ENDORSING BUFFALO NAS servers, they get horrible reviews and you may end up having the same problem down the road due to the NAS device) In this case, your print clients (Win7, Vista, XP, MacOS X) can use a traditional SMB Windows client to print or the BETTER solution is to use the print services for Unix client that comes with Windows but is not installed by default. Both clients work, you may have fewer problems down the road using the Unix (LPR) client. See http://www.alexfalkenberg.com/2009/10/06/linkstation-windows-printing-problem-solved/ This is an excellent article on the Buffalo - BUT THE SOLUTION works in a native windows environment as well.
2. Build on the idea from number 1 above and INSTALL the LPDSVC (friendly name TCP/IP print services) on the machine with the printer LOCALLY attached through USB. You will also have to open up some firewall ports on the machine you are using as a print server if you have one running... I used a program exception (C:\WINDOWS\system32\tcpsvcs.exe) but you could lock this down to 1 TCP port if you wish - I think TCP 515 but you'd better check on this one...) Share the printer as normal. Next install the "Print Services for Unix" CLIENT on the machines you want to connect to the printer remotely from. When you connect to the printer share from the clients, select a LOCAL port, create a NEW PORT, select LPR, use the hostname or the IP of your machine acting as a print server and the NAME OF THE SHARE as the queue. (I don't like to have spaces in my share names, so I used HPLaserJet when I set up the share and description.) You will HAVE TO INSTALL THE RIGHT Printer driver locally on each client. This might be easiest just plugging in the printer with a USB cable since the HP printer driver is an installer as well and wants it to be connected locally unless you can extract the driver...)
Sorry I can't give more details than this. If you don't get the jist of what I am saying above. Don't try it. Give up and call the plumber.

The LaserJet 2600N has a built-in print server and can be connected to the local network (normal ethernet cable) directly. While printer sharing via Windows should work, I found it much more convenient to access it without the need of a hosting computer - you do not need to switch on the desktop PC for printing from the Laptop, for example, its also printing faster.

Go into the Job review mode and highlight the pending print job (note: it may be stuck in processing). You should then get the option to delete the job.

Make sure that the pending print job is also cleared from the network print queue. They can sit in the queue and be persistent on processing, even after you've cleared the copier. Clear the queue prior to deleting the job on the copier.

If this doesn't, disconnect the copier from your network and try the above steps again, then reboot the copier and reconnect it to your network.

If you're trying to print out Adobe-based web pages from the internet, this may be what's causing your copier to jam up. There's known coding anomalies with Adobe-embedded documents on web pages. Trying to directly print from the web page can stall or lock up the print process.

Perhaps your fuser is damaged and it's taking this time until get hot enough to make any printing.

Did you try using LPR mode instead? I find it works more relyable with any print server. SMB (windows network mode) is ****. I have had simalar problems with another printserver.

Hi Ronmur,
Few checks...
1. Is there sufficient diskspace for to queue print jobs?
2. There a corrupted print job that is holding the queue. Find the which application on which computer sent the print job. Send it again to see if it holds up the print queue.

I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.