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Yes, problem solved. Both RSQ (maker of Karaoke) and Zoom Karaoke helped solve this issue. RSQ told me CD G's should work, but most do not as it is the way the co. that produces them writes their discs, but could not tell me which ones are the good discs or not and Zoom Karaoke discontinue Neo G's (the other format that scoring is suppose to work on) because they were not selling. If you can find them they have kids songs or foreign language. I bought this from the Guitar Center and 4 times they could not help me. Did they really not know such a simple answer??? They 1st sold me a powered Karaoke for my powered speakers. I found out from an audio specialist that you can not run powered anything to powered speakers. Why did they sell it to me? I took it back and then this problem. I have spent $1000's with them. I wonder?? Anyway, this one goes back and I'm off to find a new one )-:. This is a great site and sometimes I need expert advice. An audio specialist should have been able to help, but there was no mention of Karaoke and I believe you have to be familiar with this product to solve this issue. I will however use this site again. Thankyou! Ernie
on the remote control there is a np button just press it and it restores the colour back to the screen i spent 20 dollars for a cleaner for my optic laser which had no effect whatsoever and thought it was a problem with the optic laser as your engineer diagnosed it would have cost me a couple of hundred pounds to have replaced thank heavan for my call to the company i purchased it from they told me immediatly what to do and bingo it worked and the information i recieved from your two experts was totally wrong