Question about LaCie Hard Disk 500GB with Hi-Speed USB2.0 500 GB USB 2.0 Hard Drive

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I cannot drop files from my laptop to my lacie n2870. What is the problem?

Error message reads "device not supported by backend"

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  • LaCie Master
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Click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured Right click on the error message select properties you will see all details about the error or click start type in event viewer press ENTER you might be able work your way through the problem

Posted on Jan 14, 2013

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Posted on Jan 02, 2017

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SOURCE: LaCie (300761) 100 GB Hard Drive I get message

Hi, this is most likely occurring due to the fact that the drive or electronics have failed. The device has indicated a fault, and the operating system is misdiagnosing the fault as a "drive door open". which obviously it is not, this is why we can be sure the drive/interface has actually failed.
This failure may only be the "interface" so removal of the drive and re-connection to say a USB - HDD dongle may result in the PC being able to "See" the drive and perhaps recover the data? If this works it may then be used as any "Normal" HDD would be able to be used. This would also prove that it is only the "Interface" electronics that is faulty and NOT the HDD itself, often though, it is BOTH, one must test to be sure.
However often it is the actual HDD electronics itself, but even if this is so, then this too maybe able to be recovered, if the fault is ONLY with the electronic on the drive, the main HDD board attached to the outside, and NOT the HDD's "Internal electronics". IF it is the external board, and an EXACT same type of HDD must be obtained, and the electronics board is then removed from the known good working one, and swapped out with the "Faulty" one, this will/should restore functionality to the bad HDD. This if it works will completely restore the HDD back to full functionality. It is nevertheless a long shot, but again if one must have the data then it is a small cost to pay?
Another way is to send the HDD off to a commercial recovery place, however this is usually rather expensive, but if one must have certain data then one must do what one must do to recover it.

Another thing is to try the HDD on another PC? This also may help?, if it did does work on another PC, immediately recover the data.

Posted on Jul 31, 2011

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Same as on any hard drive whether internal or external, portable, flash drives, sd cards.

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Receiving the following error when trying to access Agfa 1212u scanner on Ubuntu. Could you advise what needs to be done. "Failed to open device 'snapscan:libusb:003:002': Invalid argument.


If the naming conventions are the same in the Ubuntu libraries as they are in the Mac libraries (no guarantee there, but I was just looking at them, and they look almost identical), it's not finding the appropriate driver for the scanner. I know that the SnapScan 1212u will work with Ubuntu, because I came across several discussions, as I was looking for a solution for my Mac. Have you installed the Linux SANE libraries? Agfa scanners were very popular for years, and mine still works great, too. I know that numerous Agfa scanners, including the 1212u are supported in the SANE backend libraries for Mac, allowing TWAIN acquisitions with devices that may no longer be supported with current scanning software.
I think you just need to install the SANE libraries, backends, and any interface (it's 5 files on the Mac). There's some additional troubleshooting information and links to files, here.

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2 Answers

I/O device error Lacie mini ethernet drive


- Try to install proper drivers for your operating system.
- Check if your device is supported with that server/pc ? does server supports USB2.0 ?

Update NIC drivers to the latest level

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