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Update your sound drivers after uninstalling the existing driver and restarting the computer.Check if there is a Red or Yellow exclamation on the sound device on device manager.If you are not so techy you can avail online technical suport like I did.You may contact TheBestPcDoctor.I got great help from them and now I am a computer savvy person.You can contact them @ www.thebestpcdoctor.com or via 877-407-9229
I think you must format your Notebook. What password ?? BIOS? If it is BIOS password then try this-Swith off your Notebook and remove it's battery carefully and keep it without the battery about 10 minutes.Then again put your battery to Notebook and switch on.
You can insert the Windows XP CD while logged on Win 98 and run a test from the CD. Obviously you need a larger Hard Disk and at least 126 MB RAM to bring XP to a usable speed. You can look for RAM upgrade options in this page.