Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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Remove ink cartridge

I have a epson stylus sx100 and i need to change the ink cartridge,but it does not stop in a suitable position when you open the printer cover, it is tucked under the housing to the right?

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  • mrxxl Jan 23, 2009

    Well the main routine did not work but your other method did the trick. thanks.

  • Anonymous Apr 29, 2009

    ink cartridges just return to right really need to change black ink for legal document



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I found that the proper way to do it only worked when the ink light was flashing red. Then when I pressed the stop button it moved across and stopped beneath the marker to show which cartridge needed changing. The I pressed the stop button again and it moved to a place where I could change it.
This happened despite the fact that the pictures I was printing blatently showed that I needed to replace my ink, it wasn't until I had printed the liney pictures a few times that the printer decided the ink level was low enough to turn the flashing light on and let me change it.

Posted on Jan 23, 2009

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There should be a procedure for changing the cartridge and checking the manual indicates this routine:

1. Open the printer lid to give you access to the printer insides.
2. Press the "Stop" button (a picture of an reversed triangle in a circle)
3. Wait for the cartridge carriage to move into the replacement position.
4. Replace cartridges
5. Close printer lid
6. Press the "Stop" button again.

If that doesn't work you can always start the printer, wait until you hear the sound of it starting to move, pull the power cord on the back of the printer and then open it up. Hopefully the carriage should be in a position where you can move it and get to the cartridges to replace them.

I wouldn't recommend the latter approach unless you can't get the main routine to work correctly.

Posted on Jan 23, 2009

  • Martin Smallridge
    Martin Smallridge Jan 23, 2009

    No problem... Glad it's resolved.


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Lifting the lid will not move the print head on most Epson printers, they don't work the same way as say HP or Canon printers. In fact you can still print with the lid up on most Epson printers.

When ink cartridges are showing empty by the computer software, they should in fact also be showing by the printer software and so you should have a light of some sort illuminated on the printer.
The light is usually within or next to a button on the printer and it is this button you need to press to cause the print carriage to move to the change position so you can access the ink cartridges.
If you have no light on the printer then either you are only getting low warnings (yellow triangle) and the cartridge is not yet ready to be changed or it could be that you have a LCD screen on the printer in which case, you'll have the empty message there and the ability to use a Menu or Maintenance/Tool button to select cartridge replacement.
When you either press the illuminated button or select cartridge replacement on the printer menu, the carriage will move to the change position, however if it doesn't, it will be for one reason and that is simply that the printer is still busy doing something else.
This can be a variety of things:
A print job part printed
A print queue holding up the printer
A paper jam
A multitude of printer errors

The first two possibilities are easily remedied: go to Control Panel, select Printers/Faxes, double click your printer icon (e.g. SX100), click on the Printer tab and select Cancel All Documents... wait a few seconds and all pending jobs will disappear.

If you've had a paper jam, normally after you clear it, a small amount of paper sometimes gets left behind and gets shunted onto the sidewall of the printer by the carriage, which stops the carriage reaching its full travel and throwing up an error, rendering the printer unable to print or carry out any other function. Simply remove the paper and switch printer off and on and it will reset.
If you have an error of any other kind, many remedies and fixes for these can be found on my website

There should be no other reason why the print carriage does not move to the change position apart from one very obvious one to me but surprisingly unknown to most people. This is when you press an ink button on the printer to move the carriage, most Epson printers have a plastic pointer on the chasis (plastic frame) where the carriage first moves to lining up on a particular cartridge colour with the pointer to tell you which cartridge needs changing, if you press the ink button again, the carriage will align another ink colour to the pointer if another needs changing, if not, the carriage will now move to the change position so that you can remove and replace the ink cartridge.

These methods above are good for 90% of Epson printers.

The difference with the new 2, 3 & 4 series printers without LCD screens, is that instead of a pointer system to tell you which cartridge needs changing, there is only a small gap for you to access the ink cartridges and only the one that needs changing will appear in that gap and obviously any others that also need changing will appear there everytime you press the ink button.

I hope this helps all Epson users that need to know how to change cartridges and why the carriage doesn't move to the correct position when expected!



Posted on Oct 25, 2012

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Fiend your solution direct from EPSON. Here is your solution...
remove ink cartridge - 79d0c86.jpg


Posted on Sep 03, 2009

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Posted on Jan 02, 2017

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