Question about Microsoft Xbox 360 Console

1 Answer

My xbox puts a ring on my games

It has ruined 3 new games

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 159 Answers

You have what they call a hot spot which is caused when the laser is too close to the disk and burns them. It will not always damage the media but in 98% of cases it will. I suggest that you have the laser checked by a qualified technician and have replaced if necessary. It may just need to be readjusted to the correct settings. These can move with heat stress, Vibrations and many other factors.

Posted on Jan 14, 2013


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 102 Answers

SOURCE: console is ruining games by putting grooves in them?

a bad laser will not damaged cd's it just wont read them.

what causing the damage is a bent spindle or a move/missing brake/cd pad that helps the cd's from getting damaged.

i would suggest buying dvd scratch stopper kit

other ways of games getting damaged is moving the console when its spinning a cd. moving it from standing up to flat or just move it around while its on. bad idea.

Posted on May 20, 2008

  • 3 Answers

SOURCE: fallout 3 makes my 360's disk drive get super loud! This normal?


Posted on Mar 06, 2009

  • 490 Answers

SOURCE: my xbox 360 wont read my games, it says "open tray" but no 3 ring

you more than likely damaged it further with that paper towel never touch the lens with anything other than specialized cleaners, go and buy a lens cleaner cd this should clean it up there bout 5$

Posted on Jun 26, 2009

  • 281 Answers

SOURCE: Xbox 360 not reading new games and it don't have 3

This can be caused by a dirty laser in the drive. try cleaning the laser with a q-tip and rubbing alcohol. If this does not fix the problem you will need to get the laser replaced. If it is still under warranty contact Micorsoft with this site:

Posted on Jan 20, 2010

  • 10 Answers

SOURCE: xbox game had perfect circle scratch

most resurface machines can resurface discs for up to 50 minutes. Take the game back to where you had it resurfaced and have them do it again and test the game before you take it home. (even if that means bringing your box to the store with you)!

Posted on Mar 14, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Three-quater red power button

This is called Red Ring of Death or RROD by the community, it means that the CPU or GPU or both have a bad solder joint, that is caused from rapid heating and cooling from poor cooling design of the xbox 360. To fix it is pretty simple. Follow these instructions to take apart your 360: Stop once you've removed the dvd drive. Now Remove the fans from the back, and set them on the heatsink on the right the flat one, and make sure they are pointing where the air is going up. Put a peice of of carboard or plastic something non conductive in between the heatsinks to prevent airflow from the fans. Turn on the 360, and leave it til it goes from 3 rings to 2 rings, wait 3 minutes, then switch the fan over to the other side. Wait about as long as you did for the other one then turn off the 360. Wait 1 hour for the 360 to cool off. DO NOT move the 360 while it is cooling down durning this period or you will permantly ruin it, the solder is being reflowed. After an hour, put the fans back, and turn the 360 on, it should work. Once its working, I recommend doing a 12 volt mod on the fans to prevent RROD from happening again, and changing out the thermal paste with artic silver 5.

Oct 24, 2011 | Microsoft Xbox 360 Console

1 Answer

Our brand new XBox with kinetic has melted a ring on one of the new games. We have heard that this happens if the system gets overheated, but we had only used it for an hour today. The game is now ruined...

there is a XBOX 360 repair guide available that covers this problem and also all other common XBOX problems. You can get your copy XBOX 360 Repair Guide, you can download it and get help to fix your console...

click here to download repair guide

Dec 28, 2010 | Microsoft Xbox 360 Console

1 Answer

3 red rings on start up doesn't even bring up title just says no signal

three red lights of death the system is done dont towel trick it ruins it even more call microsoft at 1-800-4my-xbox for a repair or look online for a kit that will go into detailes on how to self fix it its really simple

Dec 04, 2010 | Microsoft Xbox 360 White Console

1 Answer

Red ring on xbox

Dude, the red ring sucks. Your Xbox is practically ruined. You will have to contact Microsoft, and ask for a new Xbox, they'll be sorry for the inconvenience, and give you 1 year free Xbox Live Membership.

Dec 25, 2009 | Microsoft Xbox Console

1 Answer

Everytime i put a game in my xbox it wont read an says open tray

i think u need to buy a new xbox 360 because mine did the same thing and the 3 red rings came

Sep 15, 2009 | Microsoft Xbox 360 Console

2 Answers

New XBox 360 putting scratch in games

the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

Jan 02, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox360 defective and ruined games.brand new console and games.


Xbox DVD-Drive's often scratch circles into your discs and some even got malfunctioning lasers that will burn rings into games.
To prevent the circular scratched from happening avoid moving your console at any time while it is running however it often also occurs just in regular use especially for older consoles with Hitachi or Samsung drives.
As far as I know Microsoft replaces discs that were clearly damaged by a console free of charge, at least here in Europe they do.
Try calling Xbox Customer Support and ask for a replacement it is worth a try for sure even if they shouldnt replace it they will at least give you a 1-month subscription for Xbox LIVE in exchange.

If you can get the console replaced as well depends on the support person you are talking to but usually they charge you for that if you want to fix the drive yourself, open up a PC drive and take the foam pads outs and install them in the 360 drive this will prevent the discs from getting scratched they just didnt use these pads in the Xbox for some reason which led to these problems...

I hope this helps and Good luck!

Kind regards,

Dec 26, 2008 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 is showing a sign saying unplayable disc but it plays cd's and dvd's perfect

check and see if the disc has a ring on the back of it if it does it is ruined the xbox will do that if you turn if over when there is a game playing.

Nov 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Three red rings of light flash when put the xbox on

call xbox cust supp. and let them know you have the 3 ring of ddeath. they will pick your xbox up and ship you a new one in 2 to 4 weeks. maybe earlier if they are not backed up..


Sep 30, 2008 | Video Game Consoles & Games

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides