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Toshiba external drive won't instal on Windows 7 Home Premium

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  • tyagi977
    tyagi977 Jan 14, 2013

    Yes to everything except opening the case, which is a sealed unit

  • tyagi977
    tyagi977 Jan 15, 2013

    Yes to everything except opening the case, which is a sealed unit

×

1 Answer

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  • Master
  • 7,627 Answers

Will the external drive work on another computer? Has the external drive been dropped, bumped, jarred? If it works on another computer, shut down the Win7 laptop, unplug, remove battery, remove the USB external plug, plug into AC, reboot, when it is finished, plug in USB.

Posted on Jan 13, 2013

  • 1 more comment 
  • tyagi977
    tyagi977 Jan 13, 2013

    Tried another computer running Windows 8. Doesn't show as exiting. On the w7 laptopp, the message says that there is a driver problem, but can't find one!

  • tyagi977
    tyagi977 Jan 13, 2013

    'exiting' should read 'existing'

  • max carson
    max carson Jan 14, 2013

    On the Win7 laptop, Do other USB ports work? Do the USB ports function? Have you tried A USB Thumb drive? Does it work? Did you Look in Device Manager in BOTH computers at nUSB ports? Does the Win 8 computer have Different ports? USB 2.0 amd 3.0? Have you removed the HDD from the external case and tested the HDD itself?

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SOURCE: INSPIRON 1545 WON'T LOG IN MESSGE READS 'THE GROUP POLICY CLIENT SERVICE FAILED THE LOG ON ACCESS IS DENIED' RUNNING WINDOWS 7 HOME PREMIUM

Are you able to get to the desktop in safe mode?
Repeatedly press F8 on startup and choose to boot to safe mode in the options window.

Posted on Mar 28, 2012

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