Question about Handspring Visor Pro Handheld

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Visor will Not Turn On

A friend gave me a hand-me-down Visor, one of a pair of used ones that a friend had given her. I don't have all the details, but she said it was running, then went blank. She tried resetting it with a paper clip, and it stayed blank. I have not been able to get it to turn on, either. I've tried both a hard and a soft reset. It has a square battery at the top of the case. This is different from an online manual, which shows a pair of AAA batteries being used. I don't know if the square one is rechargeable. It says "InnoPak/2V". I left it in the cradle plugged in overnight, still won't turn on. Contrast button area does not do anything.

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Re: Visor will Not Turn On

I have a Visor Platinum that has started doing the same.  In my case, two things have helped in the past.  (1) Mine has a built-in lithium battery pack.  The first time the problem happened -- the battery was dead -- I cleaned its contacts and where it mates into the PDA with some rubbing alcohol and a cotton swab and recharged.  (2) Second time it crashed, the problem was with one of the programs that I had installed (some freeware).  The program would cause the PDA to hang during and alarm and make it stay ON till the battery ran down too far.  Solution was to not install the add ons.  To wake the PDA the second time, I placed it on the charger for a minute, took it off and immediately tried the different resets.  Tried the entire process 10-15 times and finally managed to wake up the PDA.  Once awake, let it finish charging before you do anything.  It might prompt you to set the date/time etc, but just wait till it is done charging otherwise it will go back into its coma.

Posted on Oct 25, 2007

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