Question about Dell Latitude D630 PC Notebook

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My dell d630 is not leting me login in it is saying user profile cannot be loaded

My laptop is in safe mode

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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PauldLucky
  • 268 Answers

SOURCE: User profile cannot be loaded

Hi,

The instructiond were clearly givn in this link with images : 

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

STEP ONE:

Logon to the Computer

NOTE : Go down the list here until you find a option that will work for you. 

1. Logon to another Administrator account. 
NOTE: If you do not have another Administrator account, then proceed to step 2.

A) Go to OPTION ONE or OPTION TWO.

2. Boot into Safe Mode. 
NOTE: You may not need to enable the built-in Administrator account. If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account. See: How to Start Vista in Safe Mode

A) If Safe Mode did not boot into the built-in Administrator account, then enable the Built-in Administrator account. If it did , then go to step 2C.
NOTE: See: How to Enable or Disable the Real Built-in Administrator Account in Vista

B) Logoff of Safe Mode, and then logon to the built-in Administrator account to logon with it in Safe Mode.

C) Go to OPTION ONE or OPTION TWO.


OPTION ONE:

Fix the User Account Profile

1. Open the Start menu.

2. In the white line (Start Search) area, type regedit and press Enter.

3. If prompted, either click on Continue or enter the password for the Administrator account.

4. In regedit, go to: (See screenshot below step 5)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers. 
(See screenshots below steps 6A and 7B)
NOTE: 
A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error.
B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it.

6. For Two S-1-5..... folders (SID key) with the same Number -
NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers.
A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. (See screenshot below)
Repair.jpg
B) Add .bk to the end of the numbers. (See screenshot below)
Repair_bk.jpg
C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot above)
D) Remove only .bak from the end of the numbers and press Enter. (See screenshot below)
E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter. 
Repar_bak.jpg
F) Go to step 8.
7. For Only One S-1-5..... Folder (SID key) with .bak -
NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers.
A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below)
B) Remove only .bak at the end of the numbers and press Enter. (See screenshot below and below step 10)
Repair_reg.jpg

8. In the right pane of the one without .bak now, right click on RefCount and click Modify. (See screenshot below step 10)
NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter.
A) Type 0 (number) and click OK. (See screenshot below)
Modify_RefCount.jpg

9. In the right pane of the one without .bak now, right click on State and click Modify. (See screenshot below step 10)
A) Type 0 (number) and click OK. (See screenshot below)
Modify_State.jpg

10. The registry will now look like this for the one without .bak now. (See screenshot below)

Repair_Reg2.jpg

11. Close regedit.
12. Restart the computer.
13. See if you can logon now.





OPTION TWO:

Delete the User Account Profle

NOTE You can do this option if you do not care about losing the user account and the contents in the user folders. 

1. Delete the User account profile that this error is for.
NOTE: See: How to Delete a User Account in Vista

2. Open the Start menu.
3. In the white line (Start Search) area, type regedit and press Enter.
4. If prompted, click on Continue.
5. In regedit, go to: (See screenshot below step 7)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it. 
NOTE: It may have .bak at the end of it.
A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above.
B) Repeat step 6 until you find the one that you deleted in step 1 above.
NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9.
7. To Backup the Registry SID Key -
WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below.
A) Right click on the SID key, and click Export.
B) Type in a name and save the REG file to a safe location. 
NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click Merge.

C) Continue on to step 8.
SID_Reg.jpg

8. To Delete the Registry SID Key -
A) Right click on the SID key, and click Delete. (See screenshot above)
B) Click Yes to confirm deletion. (See screenshot below)
Confirm.jpg

9. Close regedit.
10. Now, just create a new normal Administrator account.
NOTE: See: How to Create a New User Account in Vista

11. Restart the computer, and logon to your new account.

Good Luck.

Live, Love, Laugh.

Posted on Sep 11, 2008

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  • 192 Answers

SOURCE: Dell Latitude D630 admin password lost

Hi there. At what point during the boot process does it ask you for the password?

Posted on Apr 19, 2009

lilianji
  • 47 Answers

SOURCE: cannot login

Actually windows save default configuration in WINDOWS\repair directory and current configuration in WINDOWS\system32\config directory, so by replacing file in  WINDOWS\system32\config with file in WINDOWS\repair directory you restore windows configuration to first finish installation state with no user, driver installed and software installed, but your file, user folder, and installed program still exist but will not work and you will not lose your data.

If your laptop support booting from USB try portable Windows XP Live USB
http://www.megaupload.com/?d=RMSJ8NF3
if not, use NTFS DOS
http://www.megaupload.com/?d=EFORFUCI

Posted on Jun 05, 2009

SOURCE: an account problem

Download "Hiren Boot CD" and try to restore your system to a oint or day when you know it was working.

You won't be able to do normal restore as you are not able to login due to the service failure.

Here is the link : http://hirens.longcomputerservices.com/Hirens.BootCD.10.1.zip

Burn the ISO image in a CD and boot your system using that CDfrom CD ROM Drive.

It has many tools to repair system,driver backup,data recovery tools etc.

If nothing works,back up your important files by booting using "Hiren's Boot CD " and go for a New Install.

Posted on Dec 29, 2009

  • 20 Answers

SOURCE: dell D630

If it is a BIOS password than unfortunately there is not much you can do.

BIOS information is stored on a flash memory chip built into the motherboard so there is not battery you can simply remove to reset the password.

if you are talking about the Administrator password for Windows than use these instructions:

Petter Nordahl-Hagen has written a Windows NT/2000/XP/Vista offline password editor: home.eunet.no/pnordahl/ntpasswd/

  • This is a utility to (re)set the password of any user that has a valid (local) account on your Windows NT/2000/XP/2003/Vista system, by modifying the encrypted password in the registry's SAM file.
  • You do not need to know the old password to set a new one.
  • It works offline, that is, you have to shutdown your computer and boot off a floppy disk or CD. The boot-disk includes stuff to access NTFS partitions and scripts to glue the whole thing together.
  • Works with syskey (no need to turn it off, but you can if you have lost the key)
  • Will detect and offer to unlock locked or disabled out user accounts!
Caution: If used on users that have EFS encrypted files, and the system is XP or later service packs on W2K, all encrypted files for that user will be UNREADABLE! and cannot be recovered unless you remember the old password again! Download link:

http://www.petri.co.il/uri/?home.eunet.no/~pnordahl/ntpasswd/cd080802.zip

Posted on Jan 04, 2010

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Hello
the user profile is corrupted
try to login on a other account.

if you dont have a account try to login in safe mode
press F8 before windows starts(after bios screen)
and login to your account.
in safe mode try to create a new account and restart your computer.

what os does he have?

good luck

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