Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Paper jam message but no paper is jammed. how do i fix it (hp officejet 55210 all-in-one)

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  • khaaliis181 Jan 23, 2009

    no paper is actually jammed in any of the paper opening on the printer but the paper jam alert light keep blinking constantly. The copy, fax, & scan lights all are flashing constantly. I have checked ALL the ports, turned the printer off & on and pressed the "OK" buttom with no results.

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Jan 23, 2009

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