Question about Frigidaire Refrigerators
5Y CE or SY CE displayed on Iceland water dispenser panel. Water and ice do not dispense, touch controls do not respond. Internal refrigerator light does not illuminate. Bottom Freezer light does illuminate.
Posted on Jun 08, 2015
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Posted on Jan 02, 2017
I think you will need to unplug the pin plug under the cover at top or bottom hinge. Check the voltage and if OK leave unplugged until you can remove the dispenser and I will try to help you from the power source. Sounds like a short in the board and related to the light socket. The fuse only stopped the short from doing further damage, You may need to locate the short before replacing the fuse or board. I have looked over the wiring diagram. If you find the short without my help just be sure to replace the fuse with the correct size. The only things are the chute heater or something in that area of the board went to ground. Do you have a voltage meter? Contact me later when ready, Sea Breeze
Posted on Jan 20, 2010
You tell us about this board or that board but never tell us where to located or get at these boards. Would you please clarify that?
My ice and water started dispensing sporadically, though the lights were working fine. After I removed the kick board at the bottom, cleaned out the little connector and put it back together, nothing on the door works. All else works fine.
Posted on Sep 08, 2008
you did not say which brand, how old, or the model. But if your refrigerator is cooling properly..check the water resevoir behind the crisper drawers. It may be frozen up. I have seen this many times. You also have to check both soleniods on the water valve ( supply ) and the filter valve, if yours has a filter valve. I can't tell without model and make etc.
Posted on May 04, 2009
the control panel is a p c board . maytag call's it a jazz board . and will need to be replaced . not a uncommon problem. also the water will work after tempts a stablized . with the new board . one board fits all but has to be programed for your model . this is a job for your appliance tec . the board comes with very good instructions . . if handy with electronics its not hard .. **** hope this helped ..
Posted on Apr 04, 2010
SOURCE: Maytag Ice20 refrigerator
Thanks, Solution #3, for the phone number ((800) 688-9900)! We, too, have the Ice2O refrigerator, and the HV Board started the disco light show last night. Followed instructions above to disable it, which temporarily solved the problem. Was on the phone with Maytag (Whirlpool?) this AM, and their initial response was that they wouldn't cover anything since we are out of warranty. I had to be extremely firm with my expectation that all parts and labor would be covered. Sent the rep back to her supervisor several times until they agreed to cover both. If you find yourself in a similar situation, don't give up until everything is covered. This is a design issue that should NOT be impacted by an expired warranty!
Posted on Apr 15, 2010
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Thank you for your post, Carol!
I understand that your Frigidaire refrigerator is displaying an error code of "5Y CE". However it appears that "5Y CE" is an invalid error code. I have noticed the code of "SY CE" and that means there is a communication error at power up. I would recommend performing a reset on your refrigerator and you can do that by unplugging the power cord for at least ten minutes. If that does not correct your issue it could be possible that there is an issue with your main control board, wiring harness, or user interface board. I would then suggest having a professional technician out to perform a proper diagnosis and repair. This will help you avoid any unnecessary part purchases. Hopefully this is helpful. -Matt
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Hi John Dirksen- Could the error code possibly be SY CE? If so, it typically means that the unit has detected a communication error at power up. A professional will need to check the wiring between the main control board and user interface. Depending on the diagnoses from the professional either part may need replacing.
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